Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate New Bedford New & Used Tire 4.7 out of 5 based on 583 reviews, highlighting competitive pricing, quick service, and helpful staff who frequently provide affordable used tire options. Common praise includes efficient appointments and friendly communication. However, some customers report long wait times, difficulties with refunds for damaged vehicles, and concerns about tire quality or installation errors.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
583 Google reviews we collected
Phrases our text analysis found in 377 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 377 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…service well attended very fast didn't make us way very good job very good price I like the service…”
“Emlmoyees dont even know their prices want to charch me 95 dollars for 3 balqnce wheels and a not so good condition tire do the math 45 tire and 30 fo…”
“…ybody says come try for yourself very good service well attended very fast didn't make us way very good job very good price I like the service…”
“Great place to mount own tires, great prices, very polite, A+”
“They do get very busy but they do great work and get people in and out as fast as possible!”
“It was awful the guy originally told us 85 and we were getting the 2 front tires so we said ok they finish the guy charges my husband he sees the rece…”
“I recommend all my friends and family to come here!”
“Good tire place not as good as m&m tire but ok, would recommend if in a rush an m&m is busy lol”
“Fast service, great prices, awesome, caring, and honest staff.”
“The service was timely, the professionalism was evident, and communication was top-notch.”
“…I buy 2 tires for that amount when I could of went else where for 180 bad communication then the owner offers to put our old tires back on to stay ano…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New Bedford New & Used Tire for 1 kind of job. Pick one to see what they paid and said.
Got a great deal on tires. I recommend all my friends and family to come here! Best deals in the city
Great service, great place. Can't say enough great prices,great people. You will leave happy guaranteed.
Due to our poor condition of roads in Massachusetts I tend to damage tires frequently. This place has come in handy many times for me. They work hard and most of the time find me quality low time replacement used tires that save me money.
They helped me find an appropriately worn used tire to match the other three on my car. Otherwise it was replace all four. I was out of there for 60 bucks instead of $1500 for four new tires.so good!
Don't believe everything everybody says come try for yourself very good service well attended very fast didn't make us way very good job very good price I like the service
Joseph ay Want Say This Is Very Good Place As bolas, Joseph Berry Respect Fall and Help Us Out With Tires and and Good Price, Very Well menor and Very Respect For I Will Be Coming Back As Well and I’m Fromm Connecticut, Very Good Place
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 14 | — |
4.7 ★★★★★ 583 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Got a great deal on tires. I recommend all my friends and family to come here! Best deals in the city
Great place to mount own tires, great prices, very polite, A+
Great service, great place. Can't say enough great prices,great people. You will leave happy guaranteed.
Fast, honest and they do good work!
Due to our poor condition of roads in Massachusetts I tend to damage tires frequently. This place has come in handy many times for me. They work hard and most of the time find me quality low time replacement used tires that save me money.
I have been a customer of this tire shop for several years, using them for both my business fleet and personal vehicles. Over that time, I have brought them a significant amount of business, which makes it especially disappointing to write this review. Unfortunately, my most recent visit will be my last. Over the years, I have noticed a decline not only in the quality of the tires offered but also in the level of customer service. During my visit today, I stopped in to purchase and have two front tires installed on my van. At the time, there were four vehicles being serviced, but no customers waiting ahead of me. While I was waiting, a staff member who appeared to be supervising operations approached me and asked what service I needed. I explained that I was there for two front tires, and he told me to wait until one of the service spots became available. After approximately 15 minutes, another customer arrived and lined up behind me. When a service spot opened, I was directed to move my van into the available spot, which I did. I then waited roughly 35 minutes without anyone beginning work on my vehicle. At that point, I noticed that the customer who had arrived after me had already been serviced first. In fact, the service on his vehicle had been completed, at that time. I brought this to the attention of the same staff member who had spoken with me earlier. His response was that he had taken the other vehicle first because I was on the phone. While I did take a brief phone call at one point during my wait, it was after I had already been directed into the service spot, been waiting for at least 15 minutes, and I had clearly communicated my tire needs to him beforehand. From my perspective, there was no reason my vehicle should have been skipped. What disappointed me most was not the delay itself, but the dismissive response when I raised a legitimate concern. Rather than addressing the issue, I was left feeling as though my time and loyalty as a long-term customer did not matter. As a result, I chose to leave and take my business elsewhere. I went to another local tire shop, where the service was completed promptly and professionally. Based on this experience, I will no longer be returning, and this business has lost both my personal and company accounts. I hope management takes customer service concerns more seriously in the future, because long-term customers deserve to be treated with respect.
Súper buena
Good service
Great service and great prices. Joseph was great to deal with.
They helped me find an appropriately worn used tire to match the other three on my car. Otherwise it was replace all four. I was out of there for 60 bucks instead of $1500 for four new tires.so good!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
