Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts
Google reviewers rate New Generation Auto Care 4.9 out of 5 based on 66 reviews, with the owner not responding to any feedback. Customers frequently praise the shop for fair pricing, clear communication, and efficient service across various vehicle types, noting that staff avoid unnecessary upselling. A single negative review describes an interaction as unprofessional and discriminatory, though this isolated incident contrasts with the overall positive sentiment regarding reliability and honesty.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
66 Google reviews we collected
Phrases our text analysis found in 55 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Armadi, Tony and his crew are all professionals of the top kind.”
“Tony immediately found the problem, ordered the parts and fixed it.”
“One of the workers asked the owner a question about my car, and the owner responded, “We’re not working on that piece of junk.”
“This is the only place I trust to bring my car, knowing that the work will be done properly, professionally, and at a fair price.”
“I highly recommend them to anyone looking for reliable auto repair service!”
“…nds of " knickknacks " and Will help you wherever they can more than reasonably priced.…”
“The guy checked every little thing and big thing very swiftly end efficiently.”
“They provide excellent service, explain everything clearly, and make sure the work is done properly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New Generation Auto Care for 8 kinds of job. Pick one to see what they paid and said.
I know this auto repair shop from many years ago! Highly recomended this guys! They know all about asían, american and european market!
I had a problem with my Sentra on my way to work. The engine lost power. My brother recommended me to go to this shop. Tony immediately found the problem, ordered the parts and fixed it. Armadi, Tony and his crew are all professionals of the top kind. I was treated with respect and courtesy at all times. The price…
The best mechanics around! This is the only place I trust to bring my car, knowing that the work will be done properly, professionally, and at a fair price. I always feel confident leaving my car in their hands. Thank you so much for the excellent service!
Got excellent service. The guy checked every little thing and big thing very swiftly end efficiently. Did not find any issues but offered great suggestions for my complaints.
I had a great experience with their service. The team is very professional, friendly, and always helpful. They provide excellent service, explain everything clearly, and make sure the work is done properly. I really appreciate their honesty and customer service. I highly recommend them to anyone looking for reliable auto repair service!
Best mechanic 🧰 in Westchester county and maybe 🤔💬 the Bronx , too ! All great super fantastic outstanding guys that work there that know cars inside and out with computer 💻 diagnostics - helpful with All kinds of " knickknacks " and Will help you wherever they can more than reasonably priced." Tony " the Boss and a great super Guy !
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 9 | — |
| Auto engine diagnostic | 7 | — |
| Brakes | 7 | — |
| Wheel alignment | 6 | — |
| Air & cabin filter replacement | 6 | — |
| Exhaust | 5 | — |
| Tires | 5 | — |
| Steering & suspension repair | 5 | — |
4.9 ★★★★★ 66 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I know this auto repair shop from many years ago! Highly recomended this guys! They know all about asían, american and european market!
I had a problem with my Sentra on my way to work. The engine lost power. My brother recommended me to go to this shop. Tony immediately found the problem, ordered the parts and fixed it. Armadi, Tony and his crew are all professionals of the top kind. I was treated with respect and courtesy at all times. The price was fare and in a couple of hours, I was on my way to my job again with my Sentra running like new. I will always recommend these guys 100%.
The best mechanics around! This is the only place I trust to bring my car, knowing that the work will be done properly, professionally, and at a fair price. I always feel confident leaving my car in their hands. Thank you so much for the excellent service!
Got excellent service. The guy checked every little thing and big thing very swiftly end efficiently. Did not find any issues but offered great suggestions for my complaints.
I had a great experience with their service. The team is very professional, friendly, and always helpful. They provide excellent service, explain everything clearly, and make sure the work is done properly. I really appreciate their honesty and customer service. I highly recommend them to anyone looking for reliable auto repair service!
Best mechanic 🧰 in Westchester county and maybe 🤔💬 the Bronx , too ! All great super fantastic outstanding guys that work there that know cars inside and out with computer 💻 diagnostics - helpful with All kinds of " knickknacks " and Will help you wherever they can more than reasonably priced." Tony " the Boss and a great super Guy !
He saved my day after different service shops messed up with my fuses.
Tony, Armandi, and Klod are the best
Great experience at New Generation Auto Care in New Rochelle. The staff was professional, honest, and easy to deal with. They explained what my car needed, and everything was done quickly and properly. Fair pricing and great customer service. Definitely a shop I’d trust and recommend to anyone in the area.
Excellent service one of the best places to service your car
Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts
