Security system supplier · Perth Amboy, NJ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%98+14.9Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 64 security system installersiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★26 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
New Jersey Fire & Security Alarm Company at a glance
Google reviewers rate New Jersey Fire & Security Alarm Company five stars based on twenty-six reviews, noting that the owner responds to all feedback. Customers frequently describe the installation of home and business security systems, highlighting the team's punctuality, technical knowledge, and fair pricing. Recurring themes include prompt communication, personalized customer service, and professional attention to detail during both initial setup and ongoing support. The provided excerpts contain no low-star reviews or common criticisms.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (25 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Security System Installer serving Perth Amboy, New Jersey.
Data from Google, last updated November 3, 2026.
Score profile vs other security system installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companySecurity System Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Jersey Fire & Security Alarm Company: 98/100 on this factor. Category median: 91.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Jersey Fire & Security Alarm Company: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Jersey Fire & Security Alarm Company: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Jersey Fire & Security Alarm Company: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Jersey Fire & Security Alarm Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
5.0of 5
5 stars26100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise47100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1123%
Quality & results919%
Staff & attitude919%
Speed & response715%
Price & value511%
Communication49%
Honesty & trust24%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend them to anyone looking for added security to their home.”
“Mike and his team are true professionals with exceptional attention to detail.”
“A professional team that alarmed and secured my home with cameras”
“They are responsive and provide a great monitoring service at a fair price!”
“The system they installed has worked well and the pricing was fair.”
“Very knowledgeable, responsive and easy to work with.”
“Highly recommend them to any business looking for dependable, high-quality security solutions.”
People customers mention
Mike4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired New Jersey Fire & Security Alarm Company for 2 kinds of job. Pick one to see what they paid and said.
CChadLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
We couldn't be happier with our products, installation, and service. Mike and his team are true professionals with exceptional attention to detail.
Ggerard12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike and his team are phenomenal
A professional team that alarmed and secured my home with cameras
They are responsive and provide a great monitoring service at a fair price!!
Thank you guys
Security camerasSecurity system installation
JJasonLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Such a pleasure to work with and very fast to answer questions as things come up with the install!
JJoyce3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I have been a long standing customer of New Jersey Fire & Security Alarm Company. When I needed to install an alarm system in my home, there was no doubt that I would use this company. staff is very knowledgeable. Service is exceptional. they reply very quickly to any inquiries I may have.
Great priceSecurity system installation
NNancy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Mike and his team were a pleasure with which to work! I would highly recommend them to anyone looking for added security to their home.
Reasonable priceSecurity cameras
SscottLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
always great service and great pricing from New Jersey Fire and Security!!! They are a top notch operation and strongly recumbent their services!!!
We couldn't be happier with our products, installation, and service. Mike and his team are true professionals with exceptional attention to detail.
Response from the owner · 2 days ago
Thank you, Chad, we are thrilled you're so happy with the products, installation, and service. Mike and his team appreciate your kind words about their attention to detail. - The NJ Fire & Security Team
G
gerard villa12 reviewsiTotal number of Google reviews gerard has written across all businesses on Google Maps, not just this one.
Mike and his team are phenomenal
A professional team that alarmed and secured my home with cameras
They are responsive and provide a great monitoring service at a fair price!!
Thank you guys
Services: Security cameras, Security system installation
Response from the owner · Edited a month ago
Gerard, thank you for the kind words—Mike and the team will really appreciate it. We’re glad you’re happy with the cameras, the responsiveness, and the monitoring service, and we appreciate you trusting us to secure your home.
J
Jason DanahyLocal Guide · 33 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Such a pleasure to work with and very fast to answer questions as things come up with the install!
Response from the owner · 4 months ago
Thanks, Jason. We're thrilled you had a great experience and glad our team could respond quickly to your questions during the install. If anything else comes up, please reach out; we're happy to help.
J
Joyce Epstein3 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
I have been a long standing customer of New Jersey Fire & Security Alarm Company. When I needed to install an alarm system in my home, there was no doubt that I would use this company. staff is very knowledgeable. Service is exceptional. they reply very quickly to any inquiries I may have.
Price assessment: Great price
Services: Security system installation
Response from the owner · 5 months ago
Thank you, Joyce, for being a long-standing customer and for your wonderful review. We’re delighted our knowledgeable staff, quick responses, and exceptional service have continued to meet your needs. We’ll share your kind words with the team. Please reach out anytime if you need anything else.
N
Nancy T4 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Mike and his team were a pleasure with which to work! I would highly recommend them to anyone looking for added security to their home.
Price assessment: Reasonable price
Services: Security cameras
Response from the owner · 5 months ago
Thank you, Nancy! We're thrilled Mike and the team provided a great experience and appreciate your recommendation. We're glad we could help improve your home's security. Please reach out anytime if you need anything else.
S
scott nelsonLocal Guide · 19 reviewsiTotal number of Google reviews scott has written across all businesses on Google Maps, not just this one.
always great service and great pricing from New Jersey Fire and Security!!! They are a top notch operation and strongly recumbent their services!!!
Price assessment: Great price
Response from the owner · 8 months ago
Thank you, Scott! We truly appreciate your kind words and strong recommendation. We're glad you value our service and pricing, and we'll keep working to provide top-notch support. Looking forward to serving you again.
R
Rebecca Stavola3 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
We are very happy with our security system. This is a great company to work with, the customer service is excellent and we feel extremely safe in our home. I would highly recommend this company to others.
Response from the owner · 10 months ago
Thank you for your wonderful feedback, Rebecca! We're thrilled to hear that you are happy with your security system and our customer service. Your safety and satisfaction are our top priorities, and we appreciate your recommendation. If you ever need assistance, feel free to reach out.
C
Chris RLocal Guide · 20 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
We recently partnered with NJ fire and alarm to secure our business, and the experience has been nothing short of exceptional. From the initial consultation to the final installation, their team demonstrated professionalism, expertise, and a clear commitment to protecting our property.
The system they installed is modern, easy to use, and tailored specifically to the needs of our business. We especially appreciate the real-time alerts and 24/7 monitoring — it gives us complete peace of mind, even after hours.
What truly impressed us was their customer service. They’re responsive, knowledgeable, and made the entire process hassle-free. We had another company for the past 15 years but unfortunately for them they couldn't match the level of care and quality these guys deliver.
Highly recommend them to any business looking for dependable, high-quality security solutions.
Response from the owner · a year ago
Thank you Chris. We appreciate your kind words and you business!
E
Erica Rivetti1 reviewiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Great service, awesome company, Mike is fantastic, the techs are extremely knowledgeable, and will answer any questions during installation and set-up. Very satisfied 15+ year customer.
Response from the owner · a year ago
Thank you Mike for your kind words and for being a valued customer for over 15 years! We truly appreciate your support and are thrilled to hear about your positive experience with our team.
