WILDLIFE REMOVAL SERVICES · IRVINE, CA
Newport Exterminating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%57+8.5Craft & service 20%6+1.2Value 10%29+2.9Momentum 8%85+6.8Track record 7%86+6Accountability 5%89+4.5Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Newport Exterminating

Better than 46% of wildlife removal services · #55 of 102

4.9★518 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
92%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Neil was so helpful in explaining the process and additional options. Very personable and efficient.

Paid $60–80Reasonable priceService not listed
Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Connie is a sales rep who is extremely knowledgeable about all the services Newport Exterminator offers. I can always rely on Connie to follow through on estimating proposals, educate my clients about the service in question, and schedule service.

Paid $200+Reasonable priceTermite inspection
South1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Newport Exterminating came to my rental house on Balboa Island to take care of the ant problem. Ronnie the tech did a great job. Very thorough. Thanks

Paid $200+Reasonable priceAnt extermination
SusanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Erik is a true pro. He told me what I should expect so now we’ll wait and see if my ant problem has been solved. I would highly recommend Erik!

Paid $200+OverpricedAnt extermination
MARY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Marcos from Newport Exterminating notified us the day before and was punctual on Friday 9/11/26. He is personable, efficient and thorough. He was successful the previous time as it was longest ant treatment we’ve experienced! Thank you Marcos and Newport!!

Paid $60–80Not sureAnt extermination
Rene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Marcos was extremely pleasant and seemed well informed. He Spoke with both units involved, and seemed knowledgeable. We have encountered ants still in the both bathrooms spoty as my wife said and in her closet area. I've seen a few on my bathroom on the walls. The only down side is I feel he my be moving too fast…

Paid $40–60Great priceHome inspectionSpider exterminationCockroach extermination

vs category

Blue = Newport, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q1: 5.00★ (6 reviews)2023-Q2: 5.00★ (1 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 4.89★ (75 reviews)2025-Q4: 4.99★ (180 reviews)2026-Q1: 4.94★ (94 reviews)2026-Q2: 4.92★ (50 reviews)2026-Q3: 4.92★ (62 reviews)2026-Q4: 5.00★ (7 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

$76-25% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 27%Reasonable 62%Overpriced 1%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%57+8.5Craft & service 20%6+1.2Value 10%29+2.9Momentum 8%85+6.8Track record 7%86+6Accountability 5%89+4.5Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
55
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
85
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
86
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+15 / −1
Professionalism
+15 / −0
Responsiveness
+15 / −1
Punctuality
+15 / −1
Value
+13 / −0

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