Animal control service · Palm Beach Gardens, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 103 rodent controliPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★369 Google reviews · 24 photos
99%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers consistently describe the pest and wildlife control services as thorough, noting that technicians sealed entry points and effectively resolved issues with termites, rodents, insects, and wild animals. Customers frequently highlight punctual arrivals, clear communication, and professional demeanor during treatments. The company maintains a perfect five-star rating from 369 reviews, with the owner responding to all feedback. No specific criticisms appear in the provided excerpts, as the only low-star comments also praise the speed and thoroughness of the work performed.
Google rating: 5.0 out of 5 from 369 reviews (99% five-star).
Reviews on this page: 369 Google reviews (358 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: March 17, 2026.
Service: Rodent Control serving Palm Beach Gardens, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other rodent control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Nextgen Pest SolutionsRodent Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nextgen Pest Solutions: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nextgen Pest Solutions: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nextgen Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
369 Google reviews we collected
5.0of 5
5 stars36799%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 358 written reviews
100%praise
Praise376100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12633%
Quality & results10628%
Would recommend6317%
Speed & response3910%
Communication277%
Honesty & trust113%
Price & value51%
What customers talk about
We read 358 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Max provided such a good service, he was so helpful.”
“Thank you Max for your awesome service and keeping your word and respecting the time frame you promised to keep.”
“Super easy to work with I highly recommend Nextgen pest solutions, if you're looking for a proactive, attentive, and knowledgeable company.”
“Max from NextGen did an incredible job removing a termite nest from our porch Fast and reliable service”
“Their technician Mario was very professional he explained what was going on and located the entry point of where the raccoon was entering from and mad…”
“I’d absolutely recommend him to anyone looking for reliable pest control!”
“The best part was he was super quick and it was sooo affordable.”
People customers mention
Steve41 reviews
Max29 reviews
Paul22 reviews
Maximiliano21 reviews
Hudson15 reviews
Crystal8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlexanderLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Thank you Max for your awesome service and keeping your word and respecting the time frame you promised to keep.
RRafael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Centipedes around floor drains disappeared after Maximiliano’s thorough treatment
DDYBL2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Max from NextGen did an incredible job removing a termite nest from our porch Fast and reliable service
Mmoises2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excelent job Max!!! I had ants and termite problema!!! Quick result execelent price.
TTaylor4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Jesus is such a nice guy who knows what he’s doing and is always time efficient! This company is great:)
MMichael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Very happy with the service provided by Nextgen pest being able to get rid of my raccoon problem. Their technician Mario was very professional he explained what was going on and located the entry point of where the raccoon was entering from and made sure they couldn't get back in. Super easy to work with I highly…
Thank you Max for your awesome service and keeping your word and respecting the time frame you promised to keep.
Response from the owner · 7 months ago
Thank you so much for your kind words about Max! We’re glad he provided awesome pest control service, kept his word, and respected the timeframe he promised. We truly appreciate your trust in Nextgen Pest Solutions!
R
Rafael Ramirez1 reviewiTotal number of Google reviews Rafael has written across all businesses on Google Maps, not just this one.
Centipedes around floor drains disappeared after Maximiliano’s thorough treatment
Response from the owner · 7 months ago
Thank you for the review! We’re so glad to hear the centipedes around your floor drains disappeared after Maximiliano’s thorough treatment. We appreciate you choosing Nextgen Pest Solutions for your pest control needs, and if you ever need another pest treatment service or a follow-up, we’re here to help.
D
DYBL2 reviewsiTotal number of Google reviews DYBL has written across all businesses on Google Maps, not just this one.
Max from NextGen did an incredible job removing a termite nest from our porch Fast and reliable service
Response from the owner · 8 months ago
Thank you for the great review! We’re glad Max from Nextgen Pest Solutions did an incredible job removing the termite nest from your porch and that the service was fast and reliable. If you ever need termite pest control again or want ongoing protection, we’re here to help.
J
Johnny J Cardenas D2 reviewsiTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Mosquito levels decreased dramatically thanks to Max’s precise treatment
Response from the owner · 8 months ago
Thank you for the review! We’re thrilled to hear your mosquito levels dropped dramatically thanks to Max’s precise treatment. We appreciate you choosing Nextgen Pest Solutions for mosquito pest control—if you ever need another pest treatment service or seasonal follow-ups, we’re here to help.
J
Jedidiah Hall1 reviewiTotal number of Google reviews Jedidiah has written across all businesses on Google Maps, not just this one.
Max provided such a good service, he was so helpful.
Response from the owner · 8 months ago
Thank you for the kind review! We’re so glad to hear Max provided great pest control service and was so helpful throughout the visit. We appreciate you choosing Nextgen Pest Solutions—please reach out anytime you need pest treatment service again!
V
valeria garay7 reviewsiTotal number of Google reviews valeria has written across all businesses on Google Maps, not just this one.
Jesus was great !! Very informative and super nice
Response from the owner · 8 months ago
Thank you for the review! We’re so glad to hear Jesus was great—informative, super nice, and helpful throughout your pest control service. We appreciate you choosing Nextgen Pest Solutions, and we’re here anytime you need pest treatment service again!
M
moises bastidas2 reviewsiTotal number of Google reviews moises has written across all businesses on Google Maps, not just this one.
Excelent job Max!!! I had ants and termite problema!!! Quick result execelent price.
Response from the owner · 8 months ago
Thank you so much for the review! We’re glad Max did an excellent job and helped with your ant and termite problem with quick results and a fair price. We appreciate you choosing Nextgen Pest Solutions for your pest control and pest treatment service—please reach out anytime you need us!
T
Taylor Hill4 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Jesus is such a nice guy who knows what he’s doing and is always time efficient! This company is great:)
Response from the owner · 8 months ago
Thank you so much for the kind review! We’re glad to hear Jesus was friendly, knowledgeable, and time-efficient—exactly what you should expect from a great pest control service. We appreciate you choosing Nextgen Pest Solutions, and we’re here anytime you need pest treatment service again!
M
Michael Birnbaum1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Very happy with the service provided by Nextgen pest being able to get rid of my raccoon problem. Their technician Mario was very professional he explained what was going on and located the entry point of where the raccoon was entering from and made sure they couldn't get back in. Super easy to work with I highly recommend Nextgen pest solutions, if you're looking for a proactive, attentive, and knowledgeable company.
Response from the owner · 8 months ago
Thanks so much for the awesome review! We’re really glad Nextgen Pest Solutions could help resolve your raccoon issue quickly and effectively. Mario will be happy to hear your feedback—he takes pride in providing professional, proactive pest control and clearly explaining the situation, from locating the entry point to securing it so they can’t return.
We truly appreciate the recommendation and look forward to helping anytime you need pest treatment service in the future!
