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Nina Alterations & Custom Sewing

Clothing alteration service · Cincinnati, OH · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%44+3.1Momentum penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 36 hemming servicesPosition by Experts Score among all companies we track in this category. · better than 26%
4.8 ★★★★★ 115 Google reviews · 10 photos
91%five-star reviews
4.61★last 12 monthsAverage stars on reviews from the last 12 months only.
10.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Oct 2026latest review

Nina Alterations & Custom Sewing at a glance

Customers frequently praise the quick turnaround times, attention to detail, and fair pricing for dress and uniform alterations. However, several low-star reviews cite inconsistent results with pants fitting, specifically issues with hip adjustments, and describe some charges as higher than expected compared to local competitors.

  • Google rating: 4.8 out of 5 from 115 reviews (91% five-star).
  • Reviews on this page: 115 Google reviews (105 with written comments, 5 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Hemming Service serving Cincinnati, Ohio.

Data from Google, last updated October 27, 2026.

Score profile vs other hemming services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction74Reliability53Craft & service100Value100Momentum74Replies to reviews44Satisfaction: 74 (median 82)Reliability: 53 (median 84)Craft & service: 100 (median 100)Value: 100 (median 93)Momentum: 74 (median 100)Replies to reviews: 44 (median 46)
This companyHemming Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nina Alterations & Custom Sewing: 74/100 on this factor. Category median: 82.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nina Alterations & Custom Sewing: 53/100 on this factor. Category median: 84.C
53
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nina Alterations & Custom Sewing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nina Alterations & Custom Sewing: 100/100 on this factor. Category median: 93.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nina Alterations & Custom Sewing: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nina Alterations & Custom Sewing: 44/100 on this factor. Category median: 46.C
44

Bar = this company · dark tick = category median.

Star ratings

115 Google reviews we collected

  • 5 stars10591%
  • 4 stars22%
  • 3 stars22%
  • 2 stars54%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise20198%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4723%
  • Price & value4321%
  • Staff & attitude3919%
  • Quality & results3819%
  • Would recommend3216%
  • Honesty & trust42%
  • Communication21%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She took the dress on such short notice and had it done within a day or two.”
  • “Her price was more than fair and her work is exceptional.”
    “Work was acceptable but unlike other reviewers I would not describe the pricing as reasonable.”
  • “Needed a dress altered for an event I was going to, she was so kind, helped me figure out the best way to get the extra fabric off the back of my dres…”
  • “Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look".”
  • “I recommend her 1000 percent if anyone is looking for alteration services; she is the go to.”
    “For the tailoring I would rate 5 stars and I feel its important to start with that.”
  • “Her service is outstanding — professional, friendly, and reliable.”
  • “She had a quick turnaround time, great pricing, and was super easy to work with.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nina Alterations & Custom Sewing for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

ShianneLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nina made an invisible bustle on my wedding dress that held all night during dancing, dipping, and even getting stepped on! Her price was more than fair and her work is exceptional. Thank you, Nina!

Sophie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nina did an incredible job altering a very complicated gown. She basically took the dress down 2 sizes while maintaining the shape and different fabrics. Her timing/pricing is all very fair. She has such a great attention to detail. Would highly recommend and will be going back!

Hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look". She also tailored my uniforms with a turnaround time of five days. I will be going back to Nina every time!

David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had Nina work on two sets of work uniforms for me. Short sleeve shirts and pants. I was very specific on how I wanted the pants to fit and just needed the sleeves on the shirts altered. Nina did exactly what I asked and they turned out amazing. She’s my new go to for alterations. Very pleasant and easy experience.

MariaLocal Guide · 186 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I needed a dress altered for my birthday and another event, and I'm so happy I found Miss Nina because she is the absolute best at doing this. She took the dress on such short notice and had it done within a day or two. I was very impressed at how swift she was. I recommend her 1000 percent if anyone is looking for…

Customer photo from Maria's review
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nina did a wonderful job of shortening some sleeves on a very slippery material that my machine and I could not accomplish

Photos

Customer reviews

4.8 ★★★★★ 115 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Shianne SteadmanLocal Guide · 27 reviewsTotal number of Google reviews Shianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina made an invisible bustle on my wedding dress that held all night during dancing, dipping, and even getting stepped on! Her price was more than fair and her work is exceptional. Thank you, Nina!

Sophie Alvaro9 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina did an incredible job altering a very complicated gown. She basically took the dress down 2 sizes while maintaining the shape and different fabrics. Her timing/pricing is all very fair. She has such a great attention to detail. Would highly recommend and will be going back!

Response from the owner · 2 weeks ago

Thank you so much and we are happy to hear that! ❤️

Hannah Dupont6 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look". She also tailored my uniforms with a turnaround time of five days. I will be going back to Nina every time!

Armando Wooten-RohanaLocal Guide · 18 reviewsTotal number of Google reviews Armando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sorry if this is a long review. For the tailoring I would rate 5 stars and I feel its important to start with that. Customer service I would probably rate with a 1 or 2 stars. I am not sure if there is a language or culture barrier that cause this. I had an appointment to pick up my items and was not able to make it at the agreed time. I message them and asked if it would be ok to pick up at a later time and they agreed. Then I received a call asking to go sooner which I did. Once there I was made to feel bad, embarrassed, irresponsible for asking to go at a different time. I apologized countless times and they continued making me feel bad for even asking to change the time. I honestly feel if they would have just asked me to go on a different date and time that worked for them I would have. I even had another item I wanted them to work on and it was refused for asking to pick up my item at a later time. (They eventually tried to take my item and I declined) this is not about the work but the communication portion and manners. The point of this review is for people to be patient and aware when they make an appointment. I am grateful for their work but not the rest. I would also say this is more on the pricier side...

David9 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Nina work on two sets of work uniforms for me. Short sleeve shirts and pants. I was very specific on how I wanted the pants to fit and just needed the sleeves on the shirts altered. Nina did exactly what I asked and they turned out amazing. She’s my new go to for alterations. Very pleasant and easy experience.

Maria AriannaLocal Guide · 186 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed a dress altered for my birthday and another event, and I'm so happy I found Miss Nina because she is the absolute best at doing this. She took the dress on such short notice and had it done within a day or two. I was very impressed at how swift she was. I recommend her 1000 percent if anyone is looking for alteration services; she is the go to. I will be going to her for all of mine.

Karen Morehead7 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina did a wonderful job of shortening some sleeves on a very slippery material that my machine and I could not accomplish

Mike Townes10 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina delivered quality and quickly finished my alterations within a few days of contacting. First time user and will be going back! Thank you!!

Nancy Hackett5 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently needed an alteration done on a fully lined, pleated skirt and with a very quick turnaround. Having had many garments altered, I knew the alteration would not be simple. Nina did an excellent job altering my skirt, completing it in one day. It is beautiful. Please contact Nina for alterations. I am certain she will do excellent work and for a reasonable price.

Response from the owner · 7 months ago

Thank for stopping by Nancy and hope to see you again soon for another alterations! Thanks ☺️

Paula Hook2 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nina's so kind & helpful! She knew just how to make my skirt alterations look great! Only took a few days! Thank you!

Response from the owner · 7 months ago

Thank you for stopping by and we appreciate your business 🙏

Nina Alterations & Custom Sewing on Google Maps →

Business details

  • Address: 804 W Anson Dr, Cincinnati, OH 45245
  • Phone: (650) 309-4640
  • Service area: Cincinnati, OH