Nina made an invisible bustle on my wedding dress that held all night during dancing, dipping, and even getting stepped on! Her price was more than fair and her work is exceptional. Thank you, Nina!

Nina Alterations & Custom Sewing
Nina Alterations & Custom Sewing at a glance
Customers frequently praise the quick turnaround times, attention to detail, and fair pricing for dress and uniform alterations. However, several low-star reviews cite inconsistent results with pants fitting, specifically issues with hip adjustments, and describe some charges as higher than expected compared to local competitors.
- Google rating: 4.8 out of 5 from 115 reviews (91% five-star).
- Reviews on this page: 115 Google reviews (105 with written comments, 5 with photos).
- Owner responses: the business replied to 22% of reviews.
- Most recent review: October 18, 2026.
- Service: Hemming Service serving Cincinnati, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other hemming services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
- 5 stars10591%
- 4 stars22%
- 3 stars22%
- 2 stars54%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
- Praise20198%
- Complaints42%
Topic share
How often each topic comes up in the written reviews
- Speed & response4723%
- Price & value4321%
- Staff & attitude3919%
- Quality & results3819%
- Would recommend3216%
- Honesty & trust42%
- Communication21%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She took the dress on such short notice and had it done within a day or two.”
“Her price was more than fair and her work is exceptional.”
“Work was acceptable but unlike other reviewers I would not describe the pricing as reasonable.”
“Needed a dress altered for an event I was going to, she was so kind, helped me figure out the best way to get the extra fabric off the back of my dres…”
“Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look".”
“I recommend her 1000 percent if anyone is looking for alteration services; she is the go to.”
“For the tailoring I would rate 5 stars and I feel its important to start with that.”
“Her service is outstanding — professional, friendly, and reliable.”
“She had a quick turnaround time, great pricing, and was super easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nina Alterations & Custom Sewing for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Nina made an invisible bustle on my wedding dress that held all night during dancing, dipping, and even getting stepped on! Her price was more than fair and her work is exceptional. Thank you, Nina!
Nina did an incredible job altering a very complicated gown. She basically took the dress down 2 sizes while maintaining the shape and different fabrics. Her timing/pricing is all very fair. She has such a great attention to detail. Would highly recommend and will be going back!
Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look". She also tailored my uniforms with a turnaround time of five days. I will be going back to Nina every time!
I had Nina work on two sets of work uniforms for me. Short sleeve shirts and pants. I was very specific on how I wanted the pants to fit and just needed the sleeves on the shirts altered. Nina did exactly what I asked and they turned out amazing. She’s my new go to for alterations. Very pleasant and easy experience.
I needed a dress altered for my birthday and another event, and I'm so happy I found Miss Nina because she is the absolute best at doing this. She took the dress on such short notice and had it done within a day or two. I was very impressed at how swift she was. I recommend her 1000 percent if anyone is looking for…
Nina did a wonderful job of shortening some sleeves on a very slippery material that my machine and I could not accomplish
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 39 | — |
| Hem repairs | 3 | — |
| Suit tailoring | 2 | — |
| Dress alterations | 2 | — |
| Pants hemming | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 115 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nina did an incredible job altering a very complicated gown. She basically took the dress down 2 sizes while maintaining the shape and different fabrics. Her timing/pricing is all very fair. She has such a great attention to detail. Would highly recommend and will be going back!
Thank you so much and we are happy to hear that! ❤️
Nina did an amazing job with my military uniforms- she pays close attention to detail and makes the best recommendations for the best "look". She also tailored my uniforms with a turnaround time of five days. I will be going back to Nina every time!
Sorry if this is a long review. For the tailoring I would rate 5 stars and I feel its important to start with that. Customer service I would probably rate with a 1 or 2 stars. I am not sure if there is a language or culture barrier that cause this. I had an appointment to pick up my items and was not able to make it at the agreed time. I message them and asked if it would be ok to pick up at a later time and they agreed. Then I received a call asking to go sooner which I did. Once there I was made to feel bad, embarrassed, irresponsible for asking to go at a different time. I apologized countless times and they continued making me feel bad for even asking to change the time. I honestly feel if they would have just asked me to go on a different date and time that worked for them I would have. I even had another item I wanted them to work on and it was refused for asking to pick up my item at a later time. (They eventually tried to take my item and I declined) this is not about the work but the communication portion and manners. The point of this review is for people to be patient and aware when they make an appointment. I am grateful for their work but not the rest. I would also say this is more on the pricier side...
I had Nina work on two sets of work uniforms for me. Short sleeve shirts and pants. I was very specific on how I wanted the pants to fit and just needed the sleeves on the shirts altered. Nina did exactly what I asked and they turned out amazing. She’s my new go to for alterations. Very pleasant and easy experience.
I needed a dress altered for my birthday and another event, and I'm so happy I found Miss Nina because she is the absolute best at doing this. She took the dress on such short notice and had it done within a day or two. I was very impressed at how swift she was. I recommend her 1000 percent if anyone is looking for alteration services; she is the go to. I will be going to her for all of mine.
Nina did a wonderful job of shortening some sleeves on a very slippery material that my machine and I could not accomplish
Nina delivered quality and quickly finished my alterations within a few days of contacting. First time user and will be going back! Thank you!!
I recently needed an alteration done on a fully lined, pleated skirt and with a very quick turnaround. Having had many garments altered, I knew the alteration would not be simple. Nina did an excellent job altering my skirt, completing it in one day. It is beautiful. Please contact Nina for alterations. I am certain she will do excellent work and for a reasonable price.
Thank for stopping by Nancy and hope to see you again soon for another alterations! Thanks ☺️
Nina's so kind & helpful! She knew just how to make my skirt alterations look great! Only took a few days! Thank you!
Thank you for stopping by and we appreciate your business 🙏
Business details
- Address: 804 W Anson Dr, Cincinnati, OH 45245
- Phone: (650) 309-4640
- Service area: Cincinnati, OH
