Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Nina Alterations & Custom Sewing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%44+3.1Momentum penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Nina Alterations & Custom Sewing

Cincinnati, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 36 hemming services · 4.8★ from 115 Google reviews

📞 Call (650) 309-4640Request a call back

Report card

Percentile vs other hemming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nina Alterations & Custom Sewing is better than 74% of hemming services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nina Alterations & Custom Sewing is better than 53% of hemming services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nina Alterations & Custom Sewing is better than 100% of hemming services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nina Alterations & Custom Sewing is better than 100% of hemming services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nina Alterations & Custom Sewing is better than 74% of hemming services.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nina Alterations & Custom Sewing is better than 44% of hemming services.C
44

Reviews for your job

Customers hired Nina Alterations & Custom Sewing for 5 kinds of job.

Nina Alterations & Custom Sewing for hem repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hem repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 3 Google reviews tagged “Hem repairs”

June8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Nina hem some pants for my daughter. She did a spectacular job! There was some stitching that I wanted left as is or matched. Her work was perfect. I will definitely use Nina again for any alterations.

Hem repairs
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nina was a pleasure to work with! She did a wonderful job on the alterations I needed done to my wedding dress and charged more than fair price for the work she did on my beaded gown. Excellent service, super quick turn around time, and she is such a sweet soul, thank you Nina!

Customer photo from Megan's review
AlterationsHem repairs
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She did a great job, fair price, able to get it done within a couple days.

Hem repairsMen's clothing alterationsPants hemming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Alterations39—
Hem repairs3—
Suit tailoring2—
Dress alterations2—
Pants hemming2—

Compare with

Philippe Haas Bespoke Tailoring logoPhilippe Haas Bespoke TailoringExperts Score 99Cincinnati · 5.00★Moti Bridal Alterations logoMoti Bridal AlterationsExperts Score 95Cincinnati · 4.96★Alterations By Toni logoAlterations By ToniExperts Score 94Cincinnati · 4.92★