Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate No Worries Towing & Recovery LLC 4.8 out of 5 based on 416 reviews. Many customers praise the company for professional drivers, timely arrivals, clear communication, and fair pricing during vehicle breakdowns or accidents. However, a smaller number of low-star reviews criticize the service for significant delays, unfulfilled tow requests, and a lack of communication when dispatch times are missed.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
416 Google reviews we collected
Phrases our text analysis found in 356 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 356 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Driver was experienced, courteous, and did an overall excellent job”
“The dispatcher was extremely rude when my mechanic spoke to them And said well I hope you’ll have a better day today now.”
“He reached out to me with prompt updates throughout the wait.”
“Been waiting for some one come out and tow my car and there like 2 hour wait been two hour still no one then person said oh were gonna be on way still no show”
“Great work professional and will be using in furure”
“Horrible!”
“I am going to recommend this company to everyone and am going to also inform my insurance company "The General" to keep them as a reliable go to compa…”
“I DONT RECOMMEND NO WORRIES TOWING OR RECOVERY!”
“I explained this whole story to her and she said "We are going to take care of ya sir and leave you with our namesake.”
“…to also inform my insurance company "The General" to keep them as a reliable go to company as well.…”
“Fast service, was very careful and made sure I was comfortable with what the next process is and it was a good price”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired No Worries Towing & Recovery LLC. for 5 kinds of job. Pick one to see what they paid and said.
Waited for over 5 hours for a truck to show up , called repeatedly asking for an updated ETA - each time the dispatcher said 30 more minutes only to finally get through to the driver to learn he was no where near my location and that they’ve been lying the entire time. Waste of a day, insanely unreliable
They accepted my tow request via the roadside assistance I have via the dealership- I call and confirm once they accepted- 60min was their eta. After a hour and twenty minutes they cancelled- no call or communication. Don’t accept a job if you are not able to fulfill the service. I would not suggest this company to anyone who needs a reliable tow.
Awesome service! Great communication. Our technician arrived in a timely manner and was very professional.
They never came. It was 88 degrees outside. AAA stayed in touch with an automated message, but I was never sent anyone. My car eventually cooled off and I was able to get it home.
Helped me in a pinch. Crew was extremely nice and respectful. Very communicative
Great group! Dispatch was so friendly and accommodating. The driver Austin was in continuous contact and was very pleasant.
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 18 | — |
| Car lockouts | 3 | — |
| Battery service | 2 | — |
| Special vehicle towing | 2 | — |
| Tire change | 2 | — |
4.8 ★★★★★ 416 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Driver was experienced, courteous, and did an overall excellent job
This company saved my day after a horrible experience with another Towing company. Let me tell you what these clowns did before No Worries came in like Superman to the rescue. My Honda Pilot wouldn't start after I dropped my son off to school. I called my insurance company for Roadside assistance after a Jumpstart failed to get me going. They called KJ Towing who scheduled the pickup and said it should not take long. So I said I would stay with the vehicle. They sent me a text 30 minutes later saying it would be 2 hours before the driver would arrive. So I called back and had them switch to a pickup where I wouldn't be available with the vehicle. They agreed and so I left my vehicle unlocked and waiting. 2 hours went by and I hadn't heard anything back from them. So I texted them for an update and they said nothing. 2 more hours pass and I call for an update again and they tell me that the vehicle was picked up and in route. They told me to expect it in 45 minutes. So of course an hour goes by and still nothing. So now my kid's school day is over. I have missed hours of my day waiting for a vehicle for repair that was never actually in route. I call them back and they put me on hold for 20 minutes. I hang up and call my insurance company who could not get them to even answer the phone. So they cancel this crap service and call "No Worries" Towing to replace them. The young lady for them called me as soon as I hung up with the insurance company. I explained this whole story to her and she said "We are going to take care of ya sir and leave you with our namesake." She told me in 90 minutes she should be able to get me a pickup. After 90 minutes I called and learned they had an emergency brake down but they have a driver who is going to come to work early just to get to me. That driver called me 5 minutes later and told me he heard what happened with me and was on his way. He reached out to me with prompt updates throughout the wait. He then grabbed my vehicle and got it to me in less than 45 minutes. Now not only did he get it to me. When he saw that I had the new battery he even took my tools and stood in the pouring rain and put it in himself. I forget his name spelling but I believe it is Tress Anderson. This guy doing that for me was huge. Give him an extra pay day bump or a extra kudos award from me. I am going to recommend this company to everyone and am going to also inform my insurance company "The General" to keep them as a reliable go to company as well. Sincerely appreciated! You guys really did leave me with No Worries!!!👏
Waited for over 5 hours for a truck to show up , called repeatedly asking for an updated ETA - each time the dispatcher said 30 more minutes only to finally get through to the driver to learn he was no where near my location and that they’ve been lying the entire time. Waste of a day, insanely unreliable
Not friendly. Has attitude
They accepted my tow request via the roadside assistance I have via the dealership- I call and confirm once they accepted- 60min was their eta. After a hour and twenty minutes they cancelled- no call or communication. Don’t accept a job if you are not able to fulfill the service. I would not suggest this company to anyone who needs a reliable tow.
Great responsive and friendly service!
Awesome service! Great communication. Our technician arrived in a timely manner and was very professional.
He was very nice/ funny guy. Good person to talk with.
They never came. It was 88 degrees outside. AAA stayed in touch with an automated message, but I was never sent anyone. My car eventually cooled off and I was able to get it home.
Helped me in a pinch. Crew was extremely nice and respectful. Very communicative
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
