iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty79−2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 26 gas contractorsiPosition by Experts Score among all companies we track in this category. · better than 48%
4.9★★★★★231 Google reviews · 24 photos
96%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$656typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Nonstop Plumbers Corp 4.9 out of 5 based on 231 reviews, noting that the owner responds to every comment. Customers frequently cite punctual same-day service, professional communication, and efficient repairs for issues like clogged drains, water heaters, and steam boilers. However, several low-star reviews criticize high hourly rates, lack of upfront estimates, and aggressive billing practices involving lien threats when customers dispute charges.
Google rating: 4.9 out of 5 from 231 reviews (96% five-star).
Reviews on this page: 231 Google reviews (157 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Gas Contractor serving New York, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
NONSTOP PLUMBERS CORPGas Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NONSTOP PLUMBERS CORP: 87/100 on this factor. Category median: 91.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NONSTOP PLUMBERS CORP: 78/100 on this factor. Category median: 87.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NONSTOP PLUMBERS CORP: 100/100 on this factor. Category median: 91.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NONSTOP PLUMBERS CORP: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NONSTOP PLUMBERS CORP: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NONSTOP PLUMBERS CORP: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
231 Google reviews we collected
4.9of 5
5 stars22296%
4 stars21%
3 stars10%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
98%praise
Praise35398%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price5379%
Reasonable812%
Overpriced34%
Not sure34%
$656+80% vs typical gas contractors
Middle half of what 37 customers paid ($325–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8524%
Speed & response8223%
Quality & results5916%
Would recommend5114%
Price & value3510%
Communication267%
Honesty & trust226%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stalin arrived he was very professional and fixed the problem in no time.”
“I called Non stop plumbers and they had someone come out right away.”
“NonStop did great work on one of our toilets and sent someone same-day which was pretty life-saving.”
“I would highly recommend him to anyone who needs plumbing work.”
“The price was reasonable for an emergency call and a quick response.”
“Overpriced, charged me $500 to run faucets and didn’t fix the problem”
“They were easy to communicate with, explained what needed to be done, and answered my questions without making me feel rushed.”
“He was transparent in all phases of the job in removing and installing our new water tank.”
People customers mention
Nick12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired NONSTOP PLUMBERS CORP for 8 kinds of job. Pick one to see what they paid and said.
E.10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My technician, Stalin, was extremely impressive. Helpful, informative and FAST. It took less than an hour for the whole visit to be done, and the new pipe will service our roof sink for years to come.
Paid $600–800Reasonable priceSewer repair
GermanLocal Guide · 73 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We needed to cap a gas line that was no longer needed. NonStop Plumbers gave me a great quote, got the required DOB permits quickly, and got the job done as promised and on schedule. Ibrahim and Ismet were knowledgable, professional and courteous throughout the entire project, and cleaned up nicely afterward. Great experience. Thank you!
Paid $1,000+Great priceService not listed
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This company know what they doing..I really recommend they are professional and respectful people i was having trouble with my steam boiler i tried several technicians but they couldn't figured out my steam problem over 3 season this problem become a mystery playing with my thermostat until this gets really annoying…
Paid $1,000+Great price
Krystal7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our water heater was leaking, and we called Nonstop Plumbers Corp. They were incredibly responsive and had availability the same day we needed help. The technician, Miguel Alzate, arrived right on time and was amazing. He was professional, knowledgeable, and took the time to answer all of my questions. He made a…
Paid $1,000+Service not listed
jui4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Emergency furnace repairs and completely reliable and responsive versus most nyc plumbers who do not show up for their customers.
Paid $1,000+Not sureService not listed
Granny6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I had an excellent experience with NonStop Plumbers. I originally received a quote before the government shutdown and asked them to hold it while my renovation was paused. They were extremely accommodating and even extended the quote beyond the usual 30 days.
Once everything resumed, I paid my deposit and received…
I had a clogged toilet late on a Saturday evening. I called Non stop plumbers and they had someone come out right away. Stalin arrived he was very professional and fixed the problem in no time. The price was reasonable for an emergency call and a quick response. They deserve 5 stars for sure !!!
Price assessment: Reasonable price
Response from the owner · a year ago
Thanks so much for your kind words! Our team is always here to help, day or night. We appreciate your trust!
Felipe2 reviewsiTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Felipe, thank you for your kind review we are happy to pass along your comments to our crew are very happy that your plumbing issue is resolved to your satisfaction!
Amina H7 reviewsiTotal number of Google reviews Amina has written across all businesses on Google Maps, not just this one.
Really happy with the service from start to finish! They were easy to communicate with, explained what needed to be done, and answered my questions without making me feel rushed. The pricing was reasonable, and I appreciated the care they took with the work. It’s nice to find a plumbing company you feel comfortable calling again. Would definitely recommend!
Response from the owner · 5 days ago
Your 5-star review made our day! Thanks for choosing us.
Michael WongLocal Guide · 37 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
NonStop did great work on one of our toilets and sent someone same-day which was pretty life-saving. The plumber was amazing -- friendly, articulate and speedy - making for an ideal customer service. My one issue was price...we never got an estimate and the invoice gave us major sticker shock. Note that we know very little about plumbing so this huge price could be par for the course but it really put a dent in our monthly budget.
**UPDATE** since my original review, NonStop has performed several miracles for us, including a few after hours/on weekends. The agent i typically deal with - Victoria - is amazing and even in really busy times, always manages to find a technician for us. What i've learned since my initial review is while a bit pricey, NonStop is worth every penny and you just can't beat their quality and service. Bravo, team!
Response from the owner · a year ago
Thanks for your feedback! We're glad our team helped quickly and appreciate your honesty about pricing. We'll work on clearer estimates.
Kamal Aboul-HosnLocal Guide · 15 reviewsiTotal number of Google reviews Kamal has written across all businesses on Google Maps, not just this one.
Impossible to get anyone out because all they do when you call is try to sell you on getting a membership. Person I was talking to pushed it two or three times before trying to get appointment scheduled. Finally gave up and decided to go elsewhere.
Update: Shortly after this review went up, the owner called me and asked me to take it down. He AGAIN tried to explain their membership deal and then offered me a free visit if I removed the review. It makes me highly suspicious that their extremely high average rating is because they engage in these practices. I know they say they "have no record" but that's because I didn't end up using their service because, as I said, I couldn't even get it booked.
Response from the owner · a month ago
We take all reviews seriously; however, we have checked our records and cannot find any history of doing business with you or any record matching the experience described. We also reviewed our call records and could not verify this interaction. If you believe this review was intended for our company, please contact us directly with the phone number and date of the call so we can investigate further.
Doris Lyles11 reviewsiTotal number of Google reviews Doris has written across all businesses on Google Maps, not just this one.
Sheldon arrived, went right to work, explained the problem to me, made the repair, was very efficient. The gasket around the pipe under the sink had eroded, well pleased with the service.
Response from the owner · a month ago
Thank you so much for the great review! We’re glad Sheldon was able to quickly identify the problem, explain everything clearly, and make the repair efficiently. We truly appreciate your business and are happy to hear you were pleased with our service!
E. Brown10 reviewsiTotal number of Google reviews E. has written across all businesses on Google Maps, not just this one.
My technician, Stalin, was extremely impressive. Helpful, informative and FAST. It took less than an hour for the whole visit to be done, and the new pipe will service our roof sink for years to come.
Price assessment: Reasonable price
Price: $600–800
Services: Sewer repair
Response from the owner · a month ago
Thank you so much for the great review! We’re glad to hear Stalin provided fast, helpful, and professional service. We truly appreciate your trust in Nonstop Plumbers and are happy we could get your sewer repair completed quickly and properly!
Jelena Kaludjerovic5 reviewsiTotal number of Google reviews Jelena has written across all businesses on Google Maps, not just this one.
We needed to cap a gas line that was no longer needed. NonStop Plumbers gave me a great quote, got the required DOB permits quickly, and got the job done as promised and on schedule. Ibrahim and Ismet were knowledgable, professional and courteous throughout the entire project, and cleaned up nicely afterward. Great experience. Thank you!
Price assessment: Great price
Price: $1,000+
Services: Service not listed
Response from the owner · 6 months ago
Thanks so much for sharing your positive experience! Our team is thrilled Ibrahim and Ismet provided excellent service.
Tiffany NLocal Guide · 65 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
