Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA
Gutter service · Windsor, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%90+13.7Craft & service penalty96−0.4Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 31 deck contractorsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★87 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA at a glance
Google reviewers rate Nor-Cal Maintenance Services five out of five stars based on eighty-seven reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and fair pricing for services including gutter cleaning, guard installation, roof moss removal, and pressure washing. Recurring themes highlight efficient workmanship, attention to detail, and long-lasting results, with one reviewer mentioning the company is not inexpensive despite its quality.
Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
Reviews on this page: 87 Google reviews (74 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyDeck Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA: 97/100 on this factor. Category median: 83.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA: 95/100 on this factor. Category median: 75.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA: 96/100 on this factor. Category median: 88.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise15799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
90%fair
Great price436%
Reasonable545%
Overpriced19%
Not sure19%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3522%
Speed & response3421%
Quality & results3321%
Price & value2415%
Would recommend2214%
Communication106%
Honesty & trust11%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional, on time, and did an excellent work.”
“They completed the job quickly and left the yards cleaner than when they arrived.”
“Their attention to detail and pride in their work shows.”
“Dave and his team do top tier work, at a very reasonable rate.”
“Dave with Nor Cal Maintenance Services is amazing Very personable excellent work good pricing I would definitely recommend”
“They were thoroughly professional, proficient and easy to work with.”
“Dave came out inspected our gutters, and gave us an honest & fair estimate.”
People customers mention
Dave8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nor-Cal Maintenance Services | Gutter & Exterior Services in Windsor, CA for 3 kinds of job. Pick one to see what they paid and said.
Jason3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I'd give Norcal Maintenance 10 stars If I could. We've used them to clean our gutters in the past and they were great to work with then. Most recently we had our gutters, solar panels/skylights cleaned and gutter guard installed. Dave and his team do top tier work, at a very reasonable rate. Their attention to…
Abraham3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
NorCal Maintenance did an excellent job/pricing with my gutter replacement. I think the technicians name was Dave. He was very professional, on time, and did an excellent work.
Jerry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
The whole process went smoothly from estimate, to gutter removal, to new installation. The installation team was very
efficient.
Richard8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
While a bit pricey, they were efficient and quick in their installation process of gutter filters on our home and ADU. It's been a couple of years now and there have been zero issues with their work.
Rick7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quality work, fair price, good response time. Used him number of time to help maintain rental townhouses I have.
MonicaLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dave with Nor Cal Maintenance Services is amazing Very personable excellent work good pricing I would definitely recommend
I'd give Norcal Maintenance 10 stars If I could. We've used them to clean our gutters in the past and they were great to work with then. Most recently we had our gutters, solar panels/skylights cleaned and gutter guard installed. Dave and his team do top tier work, at a very reasonable rate. Their attention to detail and pride in their work shows. They completed the job quickly and left the yards cleaner than when they arrived. Highly recommend!
Response from the owner · Edited 5 hours ago
We're happy to hear that we are providing you an excellent experience. Thanks for the five-star review!
Jon9 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
NorCal Maintenance did an excellent job/pricing with my gutter replacement. I think the technicians name was Dave. He was very professional, on time, and did an excellent work.
Response from the owner · Edited 2 weeks ago
We're thrilled to hear that you had a great experience with us. Thanks for taking the time to share your positive review!
Bell Family7 reviewsiTotal number of Google reviews Bell has written across all businesses on Google Maps, not just this one.
The whole process went smoothly from estimate, to gutter removal, to new installation. The installation team was very
efficient.
Response from the owner · a month ago
Jerry, thanks for the four-star review. We’re glad the estimate, gutter removal and new installation went smoothly and that the crew was efficient, and we appreciate your feedback.
- Dave from Norcal Maintenance inc
Richard Bennett8 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
While a bit pricey, they were efficient and quick in their installation process of gutter filters on our home and ADU. It's been a couple of years now and there have been zero issues with their work.
Response from the owner · 2 weeks ago
We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!
Rick Duste7 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
