Sherod Osborne5 reviewsTotal number of Google reviews Sherod has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service
Nora Taxi
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%56+13.6Value 14%83+11.7Replies to reviews 7%23+1.6Craft & service penalty99−0.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 77 airport shuttle servicesPosition by Experts Score among all companies we track in this category. · better than 18%
4.6 ★★★★★ 94 Google reviews · 1 photos
87%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Sep 2026latest review
Nora Taxi at a glance
Google reviewers rate Nora Taxi 4.6 out of 5 based on 94 reviews, with the owner replying to only 1% of them. Customers frequently praise the service for punctuality, fair pricing, and helpful communication, particularly for arranging cross-border transportation between Laredo and Nuevo Laredo. However, several low-star reviews cite a recurring pattern of unavailability, including unanswered calls, no-shows, and drivers refusing rides due to being too busy.
- Google rating: 4.6 out of 5 from 94 reviews (87% five-star).
- Reviews on this page: 94 Google reviews (84 with written comments).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: September 4, 2026.
- Service: Airport Shuttle serving Laredo, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other airport shuttle services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nora Taxi: 61/100 on this factor. Category median: 79.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nora Taxi: 56/100 on this factor. Category median: 76.C
56
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nora Taxi: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nora Taxi: 83/100 on this factor. Category median: 94.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nora Taxi: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nora Taxi: 23/100 on this factor. Category median: 50.D
23
Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
- 5 stars8287%
- 4 stars22%
- 3 stars00%
- 2 stars00%
- 1 star1011%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
- Praise15598%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3824%
- Quality & results3522%
- Would recommend3522%
- Honesty & trust2415%
- Speed & response1610%
- Price & value85%
- Communication21%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was kind, honest, timely, and very reasonable in price.”
“Highly recommend to anyone in Laredo or Nuevo Laredo looking for a high quality service experience.”
“The best, she was a very good person, I recommend her!”
“I've known Nora over 10 years and she's sweetest and most trustworthy young lady in Laredo.”
“She was quick to pick up, and was nice as could be.”
“It has great quality, a good price, there's always something to talk about, you feel like you've reconnected with a lifelong friend, and as if that we…”
“She was on time, easy to talk to, and had a sense of humor!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nora Taxi for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nora picked up my son from Asherton and took him to Laredo and waited why he sorted out his bike and Then took him to the airport. She had to drive from Laredo to Asherton and back a well as go back to pick him up And take him to the airport. She was kind, honest, timely, and very reasonable in price. I don’t…
Bran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nora Taxi bailed me out of a jam. Needed a ride to Laredo. She was quick to pick up, and was nice as could be. 10/10 will call again next time I'm in town
Rosaura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Sra Nora 100% recomendable!! Nosotras buscábamos taxi conducido por una mujer y Dios puso a Nora en nuestro camino Muy amable, servicial ,es una gran persona
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I've known Nora over 10 years and she's sweetest and most trustworthy young lady in Laredo. Beats Uber and Lift hands down. I'd give Nora 10 stars if I could. But there isn't room!!!!!
De2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Thank you for your service. She’s the best help to cross the border and connect. I’m truck driver and pick me up from to the truck stop. I definitely recommend her
Camila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Nora provided excellent service. She was kind and friendly, she came early to relieve us of any stress of waiting. She was polite and professional. She dropped us off exactly where we needed to be and sent us on our way. We will definitely use this service again. Thank you Nora!!!⭐️⭐️⭐️⭐️⭐️
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 4 | — |
Compare with
Photos
Customer reviews
4.6 ★★★★★ 94 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Angela Connell6 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNora picked up my son from Asherton and took him to Laredo and waited why he sorted out his bike and Then took him to the airport. She had to drive from Laredo to Asherton and back a well as go back to pick him up And take him to the airport. She was kind, honest, timely, and very reasonable in price. I don’t know how we could’ve done this without her. There weren’t a lot of options to pick up from Asherton all the way to Laredo on short notice. I recommend Nora very highly. She’s the best that you can get and I am forever grateful.
Bran Kenneny2 reviewsTotal number of Google reviews Bran has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNora Taxi bailed me out of a jam. Needed a ride to Laredo. She was quick to pick up, and was nice as could be. 10/10 will call again next time I'm in town
Rosaura Salas2 reviewsTotal number of Google reviews Rosaura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSra Nora 100% recomendable!! Nosotras buscábamos taxi conducido por una mujer y Dios puso a Nora en nuestro camino Muy amable, servicial ,es una gran persona
Robert DelliLocal Guide · 18 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly nice lady highly recommend
Jorge Vela1 reviewTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy buen servicio muy amable bendiciones señora Nora
Rodney Ikerd3 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've known Nora over 10 years and she's sweetest and most trustworthy young lady in Laredo. Beats Uber and Lift hands down. I'd give Nora 10 stars if I could. But there isn't room!!!!!
De ma2 reviewsTotal number of Google reviews De has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for your service. She’s the best help to cross the border and connect. I’m truck driver and pick me up from to the truck stop. I definitely recommend her
Daniel Hernandez1 reviewTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTaxi number 20 blew by 2 red lights and did not use signals to turn
Camila Ochoa5 reviewsTotal number of Google reviews Camila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNora provided excellent service. She was kind and friendly, she came early to relieve us of any stress of waiting. She was polite and professional. She dropped us off exactly where we needed to be and sent us on our way. We will definitely use this service again. Thank you Nora!!!⭐️⭐️⭐️⭐️⭐️
Business details
- Address: 2204 Cuellar Ct, Laredo, TX 78040
- Phone: (956) 645-5890
- Service area: Laredo, TX