North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall logo

North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall

Event venue · Burton, OH · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%49+31.1Reliability 28%67+18.9Replies to reviews 8%9+0.7Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 17 banquet hallsPosition by Experts Score among all companies we track in this category. · better than 13%
4.5 ★★★★★ 32 Google reviews · 23 photos
72%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall at a glance

Reviewers describe the venue as spacious, clean, and reasonably priced, noting modern amenities like LED lighting and delicious food. Positive feedback highlights the friendly staff and suitability for weddings and church functions. However, some callers expressed dissatisfaction with the minimum group size requirements and starting prices, suggesting the facility may not accommodate smaller parties as easily. The owner has not replied to any of the thirty-two reviews.

  • Google rating: 4.5 out of 5 from 32 reviews (72% five-star).
  • Reviews on this page: 32 Google reviews (14 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 22, 2026.
  • Service: Banquet Hall serving Burton, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other banquet halls

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction49Reliability67Craft & service–Value–Momentum100Replies to reviews9Satisfaction: 49 (median 73)Reliability: 67 (median 78)Momentum: 100 (median 100)Replies to reviews: 9 (median 30)
This companyBanquet Halls median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall: 49/100 on this factor. Category median: 73.C
49
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall: 67/100 on this factor. Category median: 78.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 71.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 18.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall: 9/100 on this factor. Category median: 30.F
9

Bar = this company · dark tick = category median.

Star ratings

32 Google reviews we collected

  • 5 stars2372%
  • 4 stars516%
  • 3 stars26%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 14 written reviews

  • Praise778%
  • Complaints222%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude333%
  • Price & value333%
  • Would recommend222%
  • Quality & results111%

What customers talk about

We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The walkers that help you with your items are always very helpful and friendly.”
  • “Beautiful space and very reasonably priced!”
  • “I would highly recommend considering this venue for your next event”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ElizabethLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Shops by the Lake, formerly Craft and Antique Mall. One of my very favorite places to spend a few hours just browsing around finding all sorts of cool and unique items. Over 100 vendors booths with a different flare in each booth. Anything from new to old to vintage. The walkers that help you with your items are…

Customer photo from Elizabeth's reviewCustomer photo from Elizabeth's reviewCustomer photo from Elizabeth's reviewCustomer photo from Elizabeth's review
SteveLocal Guide · 380 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great venue for smaller receptions and parties. Celing Led lighting and monitors are only part of this modern tastefully decorated venue. Staff was awesome and food was delicious. I would highly recommend considering this venue for your next event

Customer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's reviewCustomer photo from Steve's review
Sam11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

SUPER cute on the inside. I now have this space on my radar for any future events.

RachelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

10/10 would highly recommend having your special event at North Ridge. Beautiful venue, amazing staff!

Customer photo from Rachel's reviewCustomer photo from Rachel's review
RobertLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is a very nice spacious clean Event Center. We had a church function there for the Victory Lane Church of God, and all went extremely well.

Photos

Customer reviews

4.5 ★★★★★ 32 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Mary HLocal Guide · 390 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful place for events

Elizabeth KaneLocal Guide · 190 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shops by the Lake, formerly Craft and Antique Mall. One of my very favorite places to spend a few hours just browsing around finding all sorts of cool and unique items. Over 100 vendors booths with a different flare in each booth. Anything from new to old to vintage. The walkers that help you with your items are always very helpful and friendly. The management and vendors do a very nice job of fundraising and giving back to the community and their customers with appreciation days throughout the year and a huge Easter Egg hunt for kids before Easter. You can buy unique items at great prices AND help support the community and causes. Super fun place to shop year round!

  • Venue style: Classic, Rustic, Modern, Industrial, Traditional, Elegant, Minimalist
Steve FiedererLocal Guide · 380 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great venue for smaller receptions and parties. Celing Led lighting and monitors are only part of this modern tastefully decorated venue. Staff was awesome and food was delicious. I would highly recommend considering this venue for your next event

Sam t11 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

SUPER cute on the inside. I now have this space on my radar for any future events.

Robert FletcherLocal Guide · 504 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good place for sports

Tom CataniaLocal Guide · 315 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great

Diana A.Local Guide · 175 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice space easy to find

LaTanya Stricklin6 reviewsTotal number of Google reviews LaTanya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My brother held his wedding reception here on the 18th. Amazing venue!!!

Rachel RobinsonLocal Guide · 26 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 would highly recommend having your special event at North Ridge. Beautiful venue, amazing staff!

Hope CrumLocal Guide · 25 reviewsTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful space and very reasonably priced! Perfect for so many events

North Ridge Event Center - Event Venue | Wedding Venue | Banquet Hall on Google Maps →

Business details