Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Northern AZ Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%90+23.5Value 15%73+11.1Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Northern AZ Home Improvement

Prescott Valley, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 30 home remodeling contractors · 4.8★ from 25 Google reviews

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Report card

Percentile vs other home remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Northern AZ Home Improvement is better than 87% of home remodeling contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Northern AZ Home Improvement is better than 90% of home remodeling contractors.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Northern AZ Home Improvement is better than —% of home remodeling contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Northern AZ Home Improvement is better than 73% of home remodeling contractors.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Northern AZ Home Improvement is better than 100% of home remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Northern AZ Home Improvement is better than —% of home remodeling contractors.–
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Reviews for your job

Customers hired Northern AZ Home Improvement for 7 kinds of job.

Northern AZ Home Improvement for building design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Building design”

Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We hired Brandon to turn our covered patio into an All weather sunroom. We interviewed several contractors, but Brandon "got it" and was our clear choice. No permit issues. No HOA issues. No work issues, showed up every time they said they would. Over the years we have remolded a few homes, even this one. None of…

Customer photo from Kathy's review
Home renovationsBuilding designPainting
JacquelineLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We added a great room and bathroom to an existing bedroom at the front of our home to make a mother suite. We went back and forth with designs and Brandons experience was invaluable as he was able to make our ideas and preferences into realistic options. Chris was always on time, respectful and provided quality work…

Customer photo from Jacqueline's reviewCustomer photo from Jacqueline's reviewCustomer photo from Jacqueline's review
Building designConcrete pouringExterior finishing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 67%Overpriced 0%Not sure 33%

Jobs customers hired them for

JobReviewsCategory typical
Home addition construction3—
Exterior painting2—
Exterior finishing2—
Building design2—
Painting2—
Interior finishing2—
Drywall installation2—

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