How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%33+2.3Craft & service penalty82−1.8Momentum penalty42−5.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORENorthside Appliance Services
Chicago, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 583 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Northside Appliance Services for 8 kinds of job.
Northside Appliance Services for dishwasher repair
Clear ✕All 44 Google reviews tagged “Dishwasher repair”
Paul has been able to repair several appliances at my property. He is clear with his diagnostic approach and estimates for repair. I appreciate being able to deal with a local professional rather than a faceless entity
Northside Appliance Service are now my number one go-to for appliance repair. Northside Appliance rocks! If you call your appliance manufacturer regarding a repair, most will connect you with Diamond Factory Service. DON'T! Good luck getting them to actually show up and service the appliance. The tag line on…
Paul was great and prompt! Highly recommend.
Fast, friendly, arrived on time…and fixed our dishwasher!!
Paul has been out to work on most of my appliances in the last few years and he has always been honest & upfront about the cost and if it's even worth fixing. He calls and asks for the appliance information & what's wrong before coming and can often fix it on his first visit. It's also so easy to schedule an appointment online.
I have used Northside Appliance Services for repairs at my rental condo several times and will continue to use them in the future. Paul is a good communicator, easy to work with, and reliable. He not only fixed the appliance issues promptly but also worked seamlessly with my tenants, ensuring a hassle-free experience for them.
Technician was thorough and gave me an honest assessment of the unit and he was extremely helpful as to next steps.
Paul was quick, efficient, and knowledgable. He fixed a draining issue with my KitchenAid dishwasher quickly and left the place clean after he was done. He's definitely my go-to for appliance repair now.
I had an unusual issue with my dishwasher not running the full cycle / intermittently stopping. Paul came out to assess the issue (which was not a straightforward problem), researched the issue, and ordered a replacement part to try out to improve the door latching. He quickly scheduled a return visit to install the…
I've had Paul come out to our condo twice. The first time was to look at both our washing machine and dishwasher. Paul said the problems weren't worth fixing (the machines worked, but had an issue), and only charged us a fee for one of them. I appreciated the fact that he was upfront and honest with us. Wound up…
Did a great job at a reasonable price. Will definitely use Paul again!
My dishwasher has several problems so I called Northside Appliance. Paul came for a consultation. He could have giving me the runaround and charge me tons of money, but instead he told me the truth…get a new dishwasher. The parts and labor would cost almost as much as a new one. He even told me the most reliable stores and brands.
Please read before you book your appointment with Paul. I never wrote a review in my life before but I feel like I am doing a service to all of you that are about to book an appointment and waste 80$ so Paul can enter your home. I booked an appointment with Paul, he charges 80$ for it, regardless if he finds…
Northside appliances were great. The came out the next day and although they were a bit late, they kept me updated on ETA. They fixed our dishwasher and dryer no problem and seemed very knowledgeable.
Paul was great to work with. He was very responsive, there when he said he would be. We couldn't be there when he came, but he called and told us what he did and updated us on the the repair. I would recommend him and definitely call again if we need an appliance repair.
Service was quick and easy. Would use them again!
I appreciated Paul's responsiveness and problem solving. He was able to quickly schedule a follow up appointment so we didn't have to wait long for our dishwasher to be fixed. He was transparent with costs and what we should expect. I will absolutely use them again in the future. Thanks!
Great service. Love the communication. They text before they show up and show up on time. Very easy and helpful.
Dishwasher wasn't working, they came in saw the problem ordered the parts. When parts arrived they came back repaired the dishwasher. Very friendly and detailed. Will definitely hire again for service.
Paul from Northside Appliance was very responsive to texts and calls and quick to provide an initial quote, and quickly scheduled the appointment within a few days. When we needed a part, he found one that delivered relatively quickly and called to schedule the appointment as soon as it came in. Price was…
Paul was wonderful! He ordered the hose part I needed ahead of time, as I knew what part was needed. When it was noticed that a plastic part, not related to my repair, was cracked and needed replacing, he looked up the part number, sent me a link to order it online independently and showed me how to install it when…
Paul was very friendly and quick.
They came to evaluate my dishwasher whose Start button stopped working. They determined that two replacement parts would be needed, and they looked up the replacement part costs during the visit. The combined cost of replacement parts, along with the labor cost, would have been pretty high relative to the cost to…
I would recommend Northside Appliance for repairs. They were very honest, professional. Came out and assessed the problem, immediately ordered the part and returned to finish the job. I had several other repair companies with no shows and one who didnt know what they were doing. Paul from Noarthside got the job…
Prompt professional and he knows his stuff. I will definitely use again
Best appliance service company in Chicago land area. Paul runs this company and I must say he is very responsive, deligent and amazing at his job. Our dishwasher was facing problems for months and Paul helped us solve it. He ordered the parts he followed up with the warranty company and he made sure our dishwasher…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washer/dryer repair | 57 | $137–$360 |
| Washing machine repair | 55 | $114–$365 |
| Dryer repair | 54 | $146–$327 |
| Dishwasher repair | 44 | $153–$353 |
| Refrigerator/freezer repair | 33 | $132–$427 |
| Refrigerator repair | 29 | $295–$614 |
| Oven repair | 20 | $271–$536 |
| Stove, cooktop & oven repair | 20 | $196–$453 |
