How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%74+17.9Value 14%95+13.4Replies to reviews 7%33+2.3Craft & service penalty82−1.8Momentum penalty42−5.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORENorthside Appliance Services
Chicago, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.9★ from 583 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Northside Appliance Services for 8 kinds of job.
Northside Appliance Services for washing machine repair
Clear ✕All 56 Google reviews tagged “Washing machine repair” · showing 40
I cannot recommend Paul or Northside Appliance Services. What started as a routine dryer cleaning turned into an incredibly frustrating and expensive experience due to his apparent lack of professionalism and basic troubleshooting ability. We hired Paul specifically to clean our dryer and replace the dryer vent…
Local. Knowledgable. Fast Service. Fair Price.
Paul knew what he was doing and honest about the repair needed, which would be close to the cost , if not exceed, the cost of a new one. Thanks again Paul.
Paul did a fine job repairing an old washing machine with hard to find parts. It took three trips to find all the leaks on my old machine, but Paul was able to keep it operational while we waited for all the parts, and now I have a dry floor and clean clothes.
Quick, honest easy to work with! Paul was great!
Paul was the best. They confirmed the appointment in both email and text so that I could pass it along to everyone who need to meet Paul. He came out on the coldest day of the winter never complaining. Then he spent the time to find the "ghost leak" which turns out was not from the washer but from the drain pipe…
Highly recommended using Northside Appliance Service. The fridge wasn't cold which seemed to happen overnight but the freezer seemed to be ok. Contracted Paul for repair. He is punctual, easy to communicate with, knowledgeable & efficient. He kept me informed every step of the way & saved the day for us. Will use his service again ~ positive experience.
He came the same day I called and problem was resolved in under an hour.
Paul was reasonably priced, prompt, knowledgeable. He gave us an honest assessment and good advice on next steps. Would use him again!
Paul completed a difficult repair on my washing machine that saved me the expense of having to replace my entire washer/dryer unit.
Paul is fantastic. We worked with him first in 2018. When an issue cropped up this year, we remembered our great experience and he was the only person we considered. He did not disappoint this time either. When a need arises again, there is no doubt that we'll call Paul again.
Paul is the "Appliance Whisperer". He can fix any appliance ever made (except toasters). And he does it with complete authority. He gave me free diagnosis over the phone so I could fix my washer myself. Who does that?! Seriously, call him next time your refrigerator stops running or your dishwasher stops…
Paul was communicative, quickly and methodically diagnosed the issue with my washer, and also cleaned out my dryer (which was a last-minute request). Price was reasonable. I'd definitely use their services again.
Paul came by, tested what needed to be tested, fixed what needed to be fixed, and got the job done. He's a straight shooter. 👍🏼
Northside has helped us with two different repairs. They're responsive, they communicate pricing clearly, and they follow through.
Responsive, on-time, knowledgeable, straightforward…turned out that replacements & labor would be too costly. I really appreciated the service call and advice on purchasing a new washer & dryer. Thanks Paul!
Paul has been out to work on most of my appliances in the last few years and he has always been honest & upfront about the cost and if it's even worth fixing. He calls and asks for the appliance information & what's wrong before coming and can often fix it on his first visit. It's also so easy to schedule an appointment online.
We called Northside Appliance Services for a washer that was not fully draining or completing its final spin cycle. Paul was the tech I spoke with and the one who performed the service call. He was courteous, knowledgeable, honest, and showed up on time to the appointment. Don’t underestimate the power of showing…
Were able to get out to my place quickly and diagnose the problem. FIxed the washing machine that day at a reasonable price. Would reccomend
I have used Northside Appliance Services for repairs at my rental condo several times and will continue to use them in the future. Paul is a good communicator, easy to work with, and reliable. He not only fixed the appliance issues promptly but also worked seamlessly with my tenants, ensuring a hassle-free experience for them.
Technician was thorough and gave me an honest assessment of the unit and he was extremely helpful as to next steps.
Had a great experience with Paul. He knows his stuff, great to work with. Our dryer stopped working, Paul had a good idea of what it could be over the phone. He arrived when he said he would, kept in constant communication as necessary. Will definitely call on him again if needed. Thanks Paul! UPDATE: Just had our…
This company is my go to. Honest, communicative and reasonably priced.
Paul is a good guy who fixed my laundry issue. On time, professional. Will use him again.
Excellent experience and knowledge to wrap up a job quickly.
Extremely easy to communicate and schedule with. Paul arrived right when promised, was clearly knowledgeable about all things washing machine related, and fixed the issue efficiently.
Took care of the problem on time. Would ask again should I have appliance repair needs in the future
Did a great job and extended the life of my appliance. It's been weeks and I haven't had any issues. Would recommend.
North side was prompt, professional, and knowledgeable!
Paul arrived on time, for the initial consultation and the follow-up visit. Unfortunately, due to the age of our washing machine, parts are not available. Paul did change the belt that was wearing out, at a very reasonable charge. Ultimately, even though the problem was not fixed, I would definitely call Paul…
I've had Paul come out to our condo twice. The first time was to look at both our washing machine and dishwasher. Paul said the problems weren't worth fixing (the machines worked, but had an issue), and only charged us a fee for one of them. I appreciated the fact that he was upfront and honest with us. Wound up…
We used Northside to replace a moldy gasket in a front-load washer. They came out and had it swapped in around 20 minutes. Although we ran into some trouble with the setup, they were creative enough to solve the issues and get everything working for us. Good guys.
Nice guy, knowledgable
Paul came by and was very knowledgable. The part he needed was no longer available, so he explained how I could use an alternate cycle so that I wouldn't have to get a new machine.
Very knowledgeable and professional as well as upfront and honest. We talked through a variety of options for repairing/replacing an old washer. Would definitely recommend.
When I called, Paul asked enough questions of my issue to determine what part I would need. He had the part delivered to my home and he confirmed it was the correct part. I made an online appointment and it was installed in 20 minutes. Very quick and easy.
On time , explained everything in detail !
Very efficient & helpful. Highly recommend
Paul is very responsive to questions and does the job with a minimum of fuss. He always explains what he is doing and helped me to keep my beloved circa 1990 washing machine!
Paul was great! He was so knowledgeable and thorough. I would call this company again in a heartbeat!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washer/dryer repair | 57 | $137–$360 |
| Washing machine repair | 55 | $114–$365 |
| Dryer repair | 54 | $146–$327 |
| Dishwasher repair | 44 | $153–$353 |
| Refrigerator/freezer repair | 33 | $132–$427 |
| Refrigerator repair | 29 | $295–$614 |
| Oven repair | 20 | $271–$536 |
| Stove, cooktop & oven repair | 20 | $196–$453 |
