How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%93+46.5Reliability 21%98+21Momentum 11%83+9.5Track record 10%48+4.8Accountability 7%83+5.9Experts Score= 88Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORENorton's Floors & More
Better than 95% of pet stores · #1 of 20
Recent reviews
My wife Peggy and I moved to Cleveland from Green Bay Wisconsin about 14 years ago. Now our house needed new flooring and the staff was outstanding in assisting my wife in picking out the correct flooring. What a relief! Professional OUTSTANDING SERVICE! Thank you. Robert Olson
Bartlee was great to work with. He was professional and friendly, also very knowledgeable about the products we wanted installed. His installer was also a very nice guy who showed up on time and did a nice job for us
Have a camper we're remodeling and went here for flooring options, staff was great and found the product we liked. Bartly then gave us his only samples to take home and see what colors worked best with our project. So far excellent service for what seems like top notch products. Definitely worth stopping by if you're considering your own flooring needs.
This business is the most honest reliable courteous, professional and resourceful place I’ve dealt with in Cleveland. If you find your way to this place you’ve been divinely guided to the path of least resistance and will be treated with great customer service and fair prices. I will go no other place for my flooring needs based on my experience. Thank you
I have a rental house in Southeast Cleveland that needed flooring done, wholesale carpet was able to measure and install floors very fast and at a very good price. I would recommend them to anyone!
Bartlee was great from start to finish. I sent him pictures of the current flooring we have in our house and he tracked down the last few boxes of our hardwood in the country so we could replace the carpet in our master closet. If you live in the Cleveland area I highly recommend him and his team!
vs category
Blue = Norton's, grey = pet stores average
Rating over time
Price
Not enough reviews with a price yet.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%93+46.5Reliability 21%98+21Momentum 11%83+9.5Track record 10%48+4.8Accountability 7%83+5.9Experts Score= 88Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
