Experts Reviews · Company report
Nova Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Nova Tree Care

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 236 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Tree Care is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Tree Care is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Tree Care is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Tree Care is better than —% of stump removal services.–
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Reviews for your job

Customers hired Nova Tree Care for 5 kinds of job.

Nova Tree Care for cabling & bracing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabling & bracing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Cabling & bracing”

Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a large branch come down during a recent storm and needed someone to come remove it and assess the health of the tree. Originally, I called a local company and they said it would take three weeks to come. I found Nova instead. Brad came out the same day to assess the work and get us on the schedule within a…

Cabling & bracingTree trimming & pruning
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

5 stars for Nova! They handled tree pruning and cabling throughout our property with real professionalism and left everything tidy. Brad was articulate and patient answering our questions. We’ll be using them again.”

Reasonable priceCabling & bracingTree trimming & pruning
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad and Josh did a great job cabling and bracing our two Bradford Pear trees and trimming our Willow tree. Josh had such attention to detail with not only the trimming but also the clean-up. Would highly recommend. Thank you very much, Josh and Brad.

Great priceCabling & bracingTree trimming & pruning
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Working with Brad at Nova Tree Care was an amazing experience. I submitted a contact form on their website and within an hour he contacted me and set up an appointment for a consult. During the appointment he was very helpful in explaining what our trees needed and what he could do to help. Within 24 hours of the…

Great priceCabling & bracingTree trimming & pruning
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job reasonably priced very professional workers know what they were doing and cleaned up all debris from yard and in alleyway behind the house thanks for a great job and I did recommend you to a couple of my neighbors they needed some trees removed too I hope they have the great experience like I did with you guys 🙏🏾

Reasonable priceTree stump grindingCabling & bracingTree trimming & pruning
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad is very responsive and communicative throughout the whole process. On the day of service, he did a wonderful job tree trimming and tree cabling my American Ash tree. It has a crack in the truck where it is separating. Now my tree is much happier and has a new lease on life! He made sure to leave a clean work site when done.

Great priceCabling & bracingTree trimming & pruning
Anne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have used Nova care twice. Once was last year in October to trim a sycamore tree that had been damaged by a storm. Service was prompt, excellent and efficient. They went above and beyond to not only take care of the tree itself, but to clean up the work and they provided excellent service. We recently had to call…

Great priceCabling & bracingTree trimming & pruning
Jimmy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bradford gave an estimate of service and delivered on that. Provided videos of work as it was being completed. We had an awesome experience and will be sending referrals.

Great priceCabling & bracingTree trimming & pruning
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brad and his team at Nova Tree Care delivered excellent, professional work from start to finish. He quickly accommodated my request to assess a “damaged” maple tree in my backyard, and as both the owner and a certified arborist, he explained the tree’s condition clearly and calmly. His recommendation to brace the…

Reasonable priceCabling & bracing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 0%Not sure 2%

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