Experts Reviews · Company report
Nova Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Nova Tree Care

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 236 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Tree Care is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Tree Care is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Tree Care is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Tree Care is better than —% of stump removal services.–
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Reviews for your job

Customers hired Nova Tree Care for 5 kinds of job.

Nova Tree Care for tree removal

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Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Tree removal” · showing 20

Jami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service and very knowledgeable. They were able to get the work completed earlier than expected and was very affordable. The workers were friendly and professional.

Great priceTree removal
AlLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy with the tree removal, and at a great price too. I’m so glad I got a second estimate from Nova Tree Care.

Great priceTree stump grindingTree removal
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good communication and provided helpful advice on what was actually needed as far as tree removal and branch trimming which lowered the overall cost. Quick and efficient service the day of and good cleanup. Would recommend!

Great priceTree trimming & pruningTree removal
MarkLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I reached out to Nova to consult regarding a red maple tree in our front yard of our newly purchased house. Bradford quickly came out and met with me to discuss my questions and concerns. After talking with him we opted to have the tree removed. The scheduling was very easy and they came out a few days later. They…

Great priceTree removal
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The estimate came back quickly, the price was good, and the work was done on time and done well. Overall great experience.

Reasonable priceTree removal
LillianLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a large, declining maple tree removed by Nova Tree Care, and we couldn’t be happier with the work! From the initial estimate to the completion of the job, everyone was extremely professional, friendly, and respectful of our property. The tree was very large and required a lot of careful work to remove. We…

Customer photo from Lillian's reviewCustomer photo from Lillian's review
Great priceTree stump grindingTree stump removalTree removal
Gillian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Working with Nova Tree Care was great! Their responses were very quick and informative and we were very happy with them.

Great priceTree removal
Fr.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very grateful for Brad and his team. They were responsive and took care of a real mess of a fallen tree on our property. I've never seen the area as clean as when they left it. Highly recommend Nova Tree Care!

Great priceTree removal
Elaine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nova Tree Care did an excellent job of taking down this tree, and removing the stump and huge roots. The team was professional and worked together quickly and efficiently. I wanted to relocate the hosta’s around the trunk of the tree, and they took extra care and time to dig out and preserve these plants. The area…

Tree stump grindingTree stump removalTree removal
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

NOVA Tree Care removed the tree at my parents’ house and they are not tech savvy enough to leave a review. THIS COMPANY IS AMAZING!! They will always clean up after themselves, communicate with their customers well, and are very professional with their work. Make sure to reach out to Brad for a quote if you need tree work.

Great priceTree removal
Kroeger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the initial assessment from Bradley to the work performed by his team Blake, Ian and Josh, we could not be happier with Nova Tree Care. They removed ten dead/dying trees in wet conditions and did so without any yard damage, as well as cleaning up thoroughly. I give my highest endorsement should you need any sort of tree care or removal.

Reasonable priceTree removal
ChrisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nova Tree Care was easy to work with. They communicated well and were very professional on site. I will use them again.

Reasonable priceTree trimming & pruningTree removal
Colleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can't say enough about what a great job they did. And how fast they were about getting out here and helping us. We had a really big tree limb come down that was sitting on our fence and extended into my neighbor’s yard. So it was pretty urgent that we get somebody out to help. They hauled everything away but a…

Great priceTree removal
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from Josh, Ian, and Blake! Communicated great throughout the service process

Great priceTree stump grindingTree stump removalTree trimming & pruning
MattLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience working with them. Had kind of an expedited timeline due to a tree getting ready to fall over. They came out and gave a no nonsense quote and got me scheduled. All of the work done was top notch. With safety and care for the surrounding property. I would not hesitate to work with them again.

Great priceTree removal
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nova Tree Care couldn’t have been better! They had great communication, were able to get me on their schedule quickly, had very reasonable pricing, and had my tree removals done fast and efficiently. Highly recommend!

Great priceTree stump grindingTree stump removalTree removal
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Nova Tree Care. I always research/shop around to find the best balance of cost and quality. Bradford brought with him an arborist's perspective that I had hoped to find while staying extremely reasonable in pricing. He was able to talk through some options with me and was open to some of my…

Customer photo from William's review
Great priceTree stump grindingTree trimming & pruningTree removal
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nova was right on time with the scheduling. Their quote was one of the lowest but the quality of service was perfect. I had a pretty big, difficult, multi-trunked tree that leaned everywhere it shouldn't but they were able to deconstruct it without letting it fall on any of the numerous targets available! THANKS…

Great priceTree stump grindingTree stump removalTree removal
RyanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication and timely, professional service. Thank you!

Reasonable priceTree stump grindingTree removal
DwightLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently had a tree cut down in my front yard. Nova Tree Care was very professional from start to finish. After I requested an estimate, it was sent to me. The price was very fair, and I was very happy with it. The tree crew worked together very well, and the yard and street were cleaned up very well after the…

Great priceTree stump grindingTree removal

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 0%Not sure 2%

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