Experts Reviews · Company report
Nova Tree Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Nova Tree Care

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 236 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Tree Care is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Tree Care is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Tree Care is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Tree Care is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Tree Care is better than —% of stump removal services.–
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Reviews for your job

Customers hired Nova Tree Care for 5 kinds of job.

Nova Tree Care for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 84 Google reviews tagged “Tree trimming & pruning” · showing 40

Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Bradford had exceptional communication and was on top of it with sending an estimate and completing the work, even getting the job done ahead of schedule. Bradford was very knowledgeable and provided information about the tree related to future care. The crew made quick work of the job and cleaned up as if they…

Reasonable priceTree trimming & pruning
Art11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We recently needed some trees pruned and removed from our backyard and reached out to three different companies for estimates. After evaluating our options, we decided to go with Nova Tree Care, and we couldn't be happier with our decision! Brad Elliott, the owner and a certified arborist, was extremely…

Reasonable priceTree stump removalTree trimming & pruning
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Good communication, prompt, finished in a reasonable amount of time.

Reasonable priceTree trimming & pruning
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We used Nova Tree Care to trim a tree with significant dead branches. They took care to preserve the health of the tree. Would recommend and use again.

Tree trimming & pruning
alan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nova’s quoting and work completion was professional and friendly. The same person quoted the work and was on site to complete the work which makes for great continuity. They left the site clean following their work. I would recommend them.

Reasonable priceTree trimming & pruning
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Top-notch. Excellent communication, which is something I find extremely important. Would hire again!

Reasonable priceTree trimming & pruning
Lien1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If only all my home projects went this well. I had two large trees trimmed and smaller trees/brush cleared from my fence line. The quote process was very thorough and the owner spent a lot of time answering my questions and explaining the work. He was also my primary contact and exceptionally responsive. The team…

Tree trimming & pruning
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good communication and provided helpful advice on what was actually needed as far as tree removal and branch trimming which lowered the overall cost. Quick and efficient service the day of and good cleanup. Would recommend!

Great priceTree trimming & pruningTree removal
Danbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Bradford and Nova Tree Care. Bradford was very knowledgeable, thorough, and honest throughout the entire process. He took the time to explain the condition of our trees and what work was actually necessary, rather than recommending services we didn’t need. He even came back out to…

Great priceTree stump grindingTree trimming & pruning
bryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys are PHENOMENAL at what they do. Bradford came out and gave an honest assessment of the project. Recommended only what needed to be done. Josh and Blake made the work look easy. They left my property cleaner than when they arrived. Great experience from start to finish. 10/10 will be using them again in the future. Would recommend them to anyone.

Tree trimming & pruning
AiriLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nova Tree Care came out to trim the branches off two large trees that were touching our house and power lines. Their promptness and professionalism was unmatched, but most importantly, they were so friendly and polite. They were incredibly safe and got the job done in their estimated time frame. All of the debris…

Great priceTree trimming & pruning
Temple2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I received amazing service from Brad and his team at Nova Tree care. He came out for an estimate within days of my request, and was able to fit me in his schedule for the following day. His recommendations were trustworthy and the pricing was great. Highly recommend!

Great priceTree trimming & pruning
Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a large branch come down during a recent storm and needed someone to come remove it and assess the health of the tree. Originally, I called a local company and they said it would take three weeks to come. I found Nova instead. Brad came out the same day to assess the work and get us on the schedule within a…

Cabling & bracingTree trimming & pruning
Alec1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did an amazing job, couldn’t be happier. Super quick and minimized the impact. Responded right away after the recent storms

Great priceTree trimming & pruning
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would highly recommend Nova Tree to anyone needing tree service. They are punctual, personable and fair!

Great priceTree trimming & pruningService not listed
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

5 stars for Nova! They handled tree pruning and cabling throughout our property with real professionalism and left everything tidy. Brad was articulate and patient answering our questions. We’ll be using them again.”

Reasonable priceCabling & bracingTree trimming & pruning
Harrison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are absolute professionals. Beyond impressed by the quality of work and their care for my trees and property. Great communication from beginning to end. Highly recommend and will use again if needed! Thank you!

Customer photo from Harrison's review
Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bradford and his crew did an excellent job in raising the canopies and trimming up all our property’s trees. They were informative, caring, and meticulous with the clean up of the area. They are a wonderful company and will certainly be doing more work for us again.

Great priceTree trimming & pruning
ChrisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nova Tree Care was easy to work with. They communicated well and were very professional on site. I will use them again.

Reasonable priceTree trimming & pruningTree removal
Mariya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nova did a great job pruning the overgrown trees along our driveway. They immediately knew what we needed, provided us with a very cost-efficient solution, and generally gave great advice! They were also very helpful during scheduling and worked around the operation hours of our business

Great priceTree trimming & pruning
Lora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing and well thought out service! My 100 year old+ trees needed it especially with storms rolling in the area. Communication was consistent through the whole process! I highly recommend!

Tree trimming & pruning
Danielle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had the Nova team trim some of our large trees and do some decorative trimming of our Japanese maples earlier this season and had a great experience. Communication was clear, price was fair and the team took the time to make sure I was happy with the results. Would definitely work with them again!

Reasonable priceTree trimming & pruning
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from Josh, Ian, and Blake! Communicated great throughout the service process

Great priceTree stump grindingTree stump removalTree trimming & pruning
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had work done due to storm damaging tree. Fair pricing and good communication via text, workers were respectful and made sure to clean up worksite.

Tree trimming & pruning
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nova tree cut back several trees and removed a couple bushes. Great crew, great job, fair price. I would highly recommend if for your tree and bush service.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Nova Tree Care! Brad was fantastic to work with from start to finish. He responded quickly, was friendly, professional, and kept me informed throughout the entire process. He even sent videos showing his recommendations before the work and videos afterward so I could see exactly what had been…

Great priceTree trimming & pruning
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad and Josh did a great job cabling and bracing our two Bradford Pear trees and trimming our Willow tree. Josh had such attention to detail with not only the trimming but also the clean-up. Would highly recommend. Thank you very much, Josh and Brad.

Great priceCabling & bracingTree trimming & pruning
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Nova Tree Care. I always research/shop around to find the best balance of cost and quality. Bradford brought with him an arborist's perspective that I had hoped to find while staying extremely reasonable in pricing. He was able to talk through some options with me and was open to some of my…

Customer photo from William's review
Great priceTree stump grindingTree trimming & pruningTree removal
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with this tree service. They were fast, efficient, did an excellent job, and cleaned everything up before they left. The crew was also surprisingly quiet and professional, making the whole process smooth and hassle-free.

Great priceTree trimming & pruning
Kimball1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad went over the work to be done, explaining why some branches should be removed and others that did not need to be trimmed. He kept us informed and cleaned up the debris and even picked up a dead branch pile I had made. We are very happy with the job and his team.

Reasonable priceTree trimming & pruning
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an incredible experience with Nova Tree Care. A few weeks ago, I had a branch fall near my roof. We were approaching severe weather, and I was afraid the large branch would become worse and fall on my roof. Within the next day, Bradford came to my home and kindly removed the branch. I appreciated his…

Tree trimming & pruning
Josh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job trimming down the dead branches off a few of our trees, along with pruning some other at risk branches. Also had to work around an internet wire directly under one of the taller trees and they had no problems with that. Reasonably priced and good communication.

Tree trimming & pruning
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, really thoughtful leadership and careful team. They even protected the garden plants under the tree!

Reasonable priceTree trimming & pruning
eileenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love & recommend Brad & Nova Tree Care. We found them after our initial tree guy did not follow up with us. Our neighbor's dead tree branch was hanging over our yard & it was a safety issue. My husband, John R. made appointment with Brad who was able to come over within a couple days & give an estimate. We were…

Customer photo from eileen's review
Great priceTree trimming & pruning
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Working with Brad at Nova Tree Care was an amazing experience. I submitted a contact form on their website and within an hour he contacted me and set up an appointment for a consult. During the appointment he was very helpful in explaining what our trees needed and what he could do to help. Within 24 hours of the…

Great priceCabling & bracingTree trimming & pruning
addyson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nova Tree Service was so communicative, friendly, prompt when handling our tree! They handled the job in a way that was beneficial to us and the life of our tree. Will definitely be going through them again for future tree services.

Reasonable priceTree trimming & pruning
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job reasonably priced very professional workers know what they were doing and cleaned up all debris from yard and in alleyway behind the house thanks for a great job and I did recommend you to a couple of my neighbors they needed some trees removed too I hope they have the great experience like I did with you guys 🙏🏾

Reasonable priceTree stump grindingCabling & bracingTree trimming & pruning
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad is very responsive and communicative throughout the whole process. On the day of service, he did a wonderful job tree trimming and tree cabling my American Ash tree. It has a crack in the truck where it is separating. Now my tree is much happier and has a new lease on life! He made sure to leave a clean work site when done.

Great priceCabling & bracingTree trimming & pruning
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A truly great company to work with, everything was first class. Showed up on time, performed the work masterly, and dealt with neighbors to make the politics of overhanging trees disappear. I would highly recommend them to anyone.

Reasonable priceTree trimming & pruning
S10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nova was on top of it every step of the way. Professional, great communication, good price and quick resolve. We had need for a large tree limb removal that landed on the edge of the roof and they were very careful to remove it and not to create any further damage! Plus tree trimming other limbs while they were here!

Great priceTree trimming & pruningTree removal

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 0%Not sure 2%

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