Pest control service · Las Vegas, NV · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 66 ant exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★266 Google reviews · 4 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$38typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Novix Pest Control 5/5 based on 266 reviews, with the owner responding to all feedback. Customers frequently highlight punctual arrivals, professional communication, and thorough spraying services that result in pest-free homes. Technicians are described as knowledgeable, polite, and respectful of property, often taking time to explain procedures and address specific concerns. Recurring themes include effective results, friendly staff interactions, and easy communication via text, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 266 reviews (99% five-star).
Reviews on this page: 266 Google reviews (202 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Ant Exterminator serving Las Vegas, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
Novix Pest ControlAnt Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Novix Pest Control: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Novix Pest Control: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Novix Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Novix Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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Bar = this company · dark tick = category median.
Star ratings
266 Google reviews we collected
5.0of 5
5 stars26499%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 202 written reviews
100%praise
Praise344100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7951%
Reasonable7246%
Overpriced00%
Not sure53%
$38-59% vs typical ant exterminators
Middle half of what 101 customers paid ($25–$88) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12737%
Quality & results8424%
Speed & response5616%
Communication4012%
Would recommend237%
Price & value82%
Honesty & trust62%
What customers talk about
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable and took the time to explain exactly what he was going to do .”
“Novix Pest control have done a great job at my house.”
“They are true professionals & are quick to fix any issue as long as they can.”
“We appreciate that he took the time to explain everything to us.”
“I would recommend him without hesitation to anyone looking for someone they can trust to take care of their home and property.”
PPatricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
My technician was great. Very knowledgeable and took the time to explain exactly what he was going to do . Very kind and personable. Thank you!
RRobert6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Jose did a great job today. We appreciate that he took the time to explain everything to us. The whole experience was great.
Paid $40–60Great price
DDavid5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
The tech was professional announcing himself, confirmed the service and went straight to work.
Paid $20–40Reasonable priceService not listed
DDW3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’m new to Vegas. Carlos was really personable and good at explaining what to expect as far as insects here.
OOscar1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Novix Pest control have done a great job at my house. They are true professionals & are quick to fix any issue as long as they can.
Paid $100–120Reasonable priceService not listed
DDestro1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Great service! They sprayed everywhere and the workers were friendly. Haven't seen any bugs since the day. Thanks again.
Piter from Novix team has been excellent! He has serviced our home multiple times and so far there has been no sightings of bugs and pests at all.
Response from the owner · a day ago
Thank you for taking the time to share your experience! It’s wonderful to hear that Piter has consistently provided excellent service and that your home is pest-free. We appreciate your feedback and hope you continue to enjoy a bug-free environment!
Novix Pest Control
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Patricia Quinn Cliett1 reviewiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Excellent service. Good attention to detail! Thanks for our bug free home!
Price assessment: Reasonable price
Price: $20–40
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, Flea & mite extermination, Cockroach extermination, Ant extermination
Pest type: Ants, Termites, Cockroaches, Spiders, Mosquitoes
Response from the owner · Edited 3 days ago
Thank you for your fantastic review, Shari! We're delighted to hear that you appreciated our attention to detail and enjoyed a bug-free home. Your satisfaction is our priority, and it's great to know we met your expectations!
Novix Pest Control
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Robert Dunnigan6 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Jose did a great job today. We appreciate that he took the time to explain everything to us. The whole experience was great.
Price assessment: Great price
Price: $40–60
Pest type: Other
Response from the owner · 4 days ago
Thank you for your fantastic feedback, Robert! We're delighted to hear that Jose provided such thorough service and took the time to explain everything. It's always our goal to ensure a great experience for our customers. Your appreciation means a lot to us!
Novix Pest Control
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Myra Divito7 reviewsiTotal number of Google reviews Myra has written across all businesses on Google Maps, not just this one.
Thank you for your kind words! We’re glad to hear that Jose made a positive impression with his courteous and respectful service. Your feedback means a lot to us!
Novix Pest Control
M
Mark BLocal Guide · 45 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful review, Maria! We're delighted to hear that you were happy with the service and appreciated the politeness of our team member. Your satisfaction is our priority, and we truly value your feedback.
Novix Pest Control
A
Alexas Cota5 reviewsiTotal number of Google reviews Alexas has written across all businesses on Google Maps, not just this one.
Thank you for the fantastic review! We're delighted to hear that Piter provided you with timely and friendly service while being thorough in his work. Your satisfaction means a lot to us!
Novix Pest Control
D
David O'Neal5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Thank you for your fantastic rating! We're pleased to hear that our team was punctual and met your expectations. Your satisfaction is what we strive for!
Novix Pest Control
