Analyzing 6,666,4966.7M ReviewsFor 18,67318.7K Experts

Experts Reviews · Company report
Olive Massage and Spa NYC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%16+1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Olive Massage and Spa NYC

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 158 massage therapists · 5.0★ from 3,019 Google reviews

📞 Call (986) 289-5654Request a call backWebsite ↗

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olive Massage and Spa NYC is better than 97% of massage therapists.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olive Massage and Spa NYC is better than 98% of massage therapists.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olive Massage and Spa NYC is better than —% of massage therapists.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olive Massage and Spa NYC is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olive Massage and Spa NYC is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olive Massage and Spa NYC is better than 16% of massage therapists.F
16

Reviews for your job

Customers hired Olive Massage and Spa NYC for 3 kinds of job.

Olive Massage and Spa NYC for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$149
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Skin treatments” · showing 20

Jenny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Fantastic massage, would definitely recommend

Great priceSkin treatments
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My husband purchased a very relaxing massage for me. 10/10 highly recommend. The staff is friendly, attentive and the place is very clean.

Reasonable priceSkin treatments
Alena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sarah gave the most amazing relaxing and medium pressure aromatherapy massage (60 minute)! I came in having tight muscles and a headache after traveling. And now I am feeling refreshed! Highly recommended self care before doing all the NYC sightseeing!

Reasonable priceSkin treatments
Crismeiry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fue muy bueno el masaje me siento totalmente repairs lo recomiendo al 100%

Great priceSkin treatments
Jayvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this place

Reasonable priceSkin treatments
SamanthaLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We got an anniversary massage and it was amazing, they are so kind and gave us sweets and champagne

Great priceSkin treatments
Ella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rita was amazing!

Reasonable priceSkin treatments
RitaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A lovely, peaceful place to relax. The staff are friendly and polite, everything is very clean, and the place smells wonderful. The service is very well organized, with everything you might need provided. There are also nice little treats for clients after the massage, which is a lovely touch. Highly recommended!

Skin treatments
Timothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was an amazing experience Service, technique, and the way the whole staff makes you feel so welcomed

Great priceSkin treatments
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful massage!

Reasonable priceSkin treatments
HeatherLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This full body bday massage was everything! Bam, my masseuse was amazing releasing my stress and pent up energy...I feel limbo!!! Not to mention i got a birthday cupcake and celebration! Loved it!!

Reasonable priceSkin treatments
AishwaryaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We had the most relaxing evening after a long Friday , Sofia and Jane were really skilful and we definitely will be coming back regularly!

Skin treatments
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great relaxing experience would recommend!

Reasonable priceSkin treatments
Aldana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sarah was perfect. Everything in general 5 stars.

Reasonable priceSkin treatments
siyan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

perfect experience

Skin treatments
ShanySbeauty9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was a 10/10 experience the best massage I’ve ever had! This is truly a hidden gem and I will be back. I got the birthday package and was blown away by the massage and hospitality

Customer photo from ShanySbeauty's review
Reasonable priceSkin treatmentsService not listed
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely amazing experience! The spa is beautiful, peaceful, and incredibly clean. Every detail makes the experience feel luxurious and relaxing from start to finish. My partner and I booked a couple’s massage and it was such a wonderful experience together. The staff was very professional, welcoming, and…

Great priceSkin treatments
Emma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

June was wonderful! Great experience

Skin treatments
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gail did an excellent massage and relieved my shoulder pain where all other procedures failed. I am very grateful to her, and highly recommend her.

Great priceSkin treatments
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My sister took me here for my birthday and I had an amazing experience. My masseuse name was June and she was absolutely amazing. I felt the deep tissue massage. Highly recommend!!! Will be coming back

Skin treatments

Show more skin treatments reviews (53 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 55%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments73$103–$149
Body waxing3—
Pedicure2$61–$79

Compare with

ReviTouch logoReviTouchExperts Score 100New York · 5.00★Renew Day Spa 2 logoRenew Day Spa 2Experts Score 97New York · 4.96★EM Wellness Massage® logoEM Wellness Massage®Experts Score 97New York · 5.00★