I have been working with Chris at Olympia Express for 6 years. His experience and attention to detail is fantastic. I would never use anyone else.

Olympia Express Inc.
Olympia Express Inc. at a glance
Customers consistently praise Olympia Express for seamless trip planning, punctual transportation, and high-quality accommodations in Greece. Reviewers highlight the agency's proactive communication regarding flight changes and their ability to handle last-minute issues efficiently. A recurring criticism involves subpar customer support and communication delays when problems arise, which some long-term clients found frustrating despite the generally positive travel experiences.
- Google rating: 4.9 out of 5 from 175 reviews (98% five-star).
- Reviews on this page: 175 Google reviews (156 with written comments, 22 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: November 6, 2026.
- Service: Travel Agency serving Arlington Heights, Illinois.
Data from Google, last updated November 12, 2026.
Score profile vs other travel agencies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
175 Google reviews we collected
- 5 stars17198%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
- Praise23998%
- Complaints62%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7129%
- Would recommend5924%
- Quality & results4619%
- Speed & response3113%
- Communication156%
- Honesty & trust146%
- Price & value94%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The Golden Milos was great location on the water, rooms had nice patios.”
“We couldn’t have asked for a better experience and would highly recommend Christos and his team to anyone planning a trip to Greece.”
“I cannot recommend this travel agency highly enough, and I will definitely continue using Olympia Express for all my travel needs.”
“His experience and attention to detail is fantastic.”
“Every detail was planned out in advance and the transportation was always on time.”
“Even when our connecting flight was missed due to an airline delay, Jimmy was on the phone with us to explain next steps and helped us rebook a direct…”
“Everything went so smoothly and it was great to know there was someone we could communicate with in Greece while we were there if needed.”
“…but were efficient, understood EXACTLY what we were looking for, and upfront if something is worth your time and money - not just a yes man, which is…”
“Chris was a pleasure to work with, and he got us a great deal on our first family trip to Greece.”
People customers mention
- Greece 84 reviews
- Jimmy 35 reviews
- Chris 27 reviews
- Athens 24 reviews
- Santorini 18 reviews
- Naxos 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I have been working with Chris at Olympia Express for 6 years. His experience and attention to detail is fantastic. I would never use anyone else.
1st time to Greece and we will definitely be back! The resorts that we stayed at were top notch. The Golden Milos was great location on the water, rooms had nice patios. The breakfast provided was amazing. We also stayed at Paros, Naxos and Athens all the resorts were very special and the location was spot on!…
Christos and his team planned the most incredible trip to Greece! Every detail was thoughtfully organized, and we always felt supported throughout the entire trip. The transfers were seamless, the accommodations were absolutely amazing—truly 10 stars—and everything came together perfectly. We couldn’t have asked for…
Our 13 day trip to Greece (Santorini, Naxos, Paros, and Athens)was incredible.Every detail was planned out in advance and the transportation was always on time. The overall service provided by our travel agent Christis Sotos and his team here at home and in Greece was par excellence. The fresh food from the local…
My husband & I used Olympia Express for our honeymoon to Greece in September. Christos was wonderful to work with and provided great recommendations for us! He picked each of the islands we went to after hearing what we were looking for. All of the properties we stayed at were amazing and had the best service.…
Chris and the entire staff were very professional and competent. They made sure every little detail was addressed so that our entire trip was smooth and enjoyable. I highly recommend Olympia Express.
Photos
Customer reviews
4.9 ★★★★★ 175 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
1st time to Greece and we will definitely be back! The resorts that we stayed at were top notch. The Golden Milos was great location on the water, rooms had nice patios. The breakfast provided was amazing. We also stayed at Paros, Naxos and Athens all the resorts were very special and the location was spot on! Transportation was set up and meet us at each location to take to the resort- loved that! We told Christos what type of experience we were looking for and he nailed it. The trip was beyond my expectations and brought me to tears at times! The country was breathtaking- the Aegean Sea, the mountains, the sunsets, the food, the history the people- dreaming of going back! Amazing xoxoxoox
Christos and his team planned the most incredible trip to Greece! Every detail was thoughtfully organized, and we always felt supported throughout the entire trip. The transfers were seamless, the accommodations were absolutely amazing—truly 10 stars—and everything came together perfectly. We couldn’t have asked for a better experience and would highly recommend Christos and his team to anyone planning a trip to Greece. They made our vacation completely stress-free and unforgettable!
Our 13 day trip to Greece (Santorini, Naxos, Paros, and Athens)was incredible.Every detail was planned out in advance and the transportation was always on time. The overall service provided by our travel agent Christis Sotos and his team here at home and in Greece was par excellence. The fresh food from the local farmers created an exceptional gastronomic experience. The views, landscapes, the sunsets around the islands were breathtaking. I have travelled to many countries, but I can say without a doubt that Greece has the most friendly and welcoming people and they are extremely knowledgeable about their culture and history.
My husband & I used Olympia Express for our honeymoon to Greece in September. Christos was wonderful to work with and provided great recommendations for us! He picked each of the islands we went to after hearing what we were looking for. All of the properties we stayed at were amazing and had the best service. Everything went so smoothly and it was great to know there was someone we could communicate with in Greece while we were there if needed.
Nothing but the BEST things to say! We inquired through Olympia Express to plan my husband and I's honeymoon island hopping to Milos, Santorini and Paros - all highly recommend! It was a last minute ask and not only were they patient and accommodating, but were efficient, understood EXACTLY what we were looking for, and upfront if something is worth your time and money - not just a yes man, which is huge when spending on travel! The whole goal for us was to relax, so having all of our transportation and transfers taken care of for us was priceless. There was even one day that the waves for the ferry were predicted to be very choppy so they had the foresight to adjust our time earlier (when the waves are lower) and kept in constant communication. We never once had to question where or when we were going because the plan was already built out for us with 24/7 help as needed. The best trip and the best experience - cannot thank you all enough for your time and consideration!
Chris and the entire staff were very professional and competent. They made sure every little detail was addressed so that our entire trip was smooth and enjoyable. I highly recommend Olympia Express.
We have used Olympia Express for several visits to Greece. Chris has been very helpful with flights and recommendations for hotels. He has stayed at places he recommends so he has a clear insight of what your experience will be like at each place. His transfers moving from place to place are also seamless and reliable. I have referred several of my friends to this company and they too have expressed their satisfaction. Chris has a team in Greece that can manage questions while you're there. You won't be disappointed with Olympia Express.
Olympia Express is the best!! All of the staff work hard to help make your vacation the best that it can be. Christos was unbelievably helpful when one of our group could not go at the last minute; dealing with the airline and sorting out refund took away all the stress in that situation. Follow up calls to make sure the trip went well was also very much appreciated. We will always use them for our international travel!!
My wife and I had a wonderful and successful experience working with Olympia Express when we traveled to Greece this summer. Christos worked closely with us throughout the planning process and this made for an incredible and seamless trip. Christos was very insightful and provided a lot of good recommendations and steered us in the right direction when selecting our accommodations and other travel plans. Everything was perfect. If you're planning a trip to Greece, especially the Greek Islands, feel confident in selecting Olympia Express as your travel agent. They will ensure you'll have a vacation you won't forget.
Business details
- Address: 5100 W Touhy Ave, Skokie, IL 60077
- Phone: (847) 676-9999
- Website: olympiaexpress.com
- Service area: Arlington Heights, IL