Jill ShapiroLocal Guide · 17 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic job and wonderful to work with!!
Omar's Concrete LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty78−2.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 15 paving contractorsPosition by Experts Score among all companies we track in this category. · better than 36%
4.8 ★★★★★ 82 Google reviews · 24 photos
94%five-star reviews
4.62★last 12 monthsAverage stars on reviews from the last 12 months only.
10.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review
Omar's Concrete LLC at a glance
Google reviewers rate Omar's Concrete LLC 4.8 out of 5 based on 82 reviews, with the owner responding to 90% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for driveway, patio, and demolition projects. However, several low-star reviews describe a recurring pattern of missed appointments and unreturned calls, particularly during the initial inspection and scheduling phases.
- Google rating: 4.8 out of 5 from 82 reviews (94% five-star).
- Reviews on this page: 82 Google reviews (77 with written comments, 22 with photos).
- Owner responses: the business replied to 90% of reviews.
- Most recent review: October 8, 2026.
- Service: Paving Contractor serving Keego Harbor, Michigan.
Data from Google, last updated October 28, 2026.
Score profile vs other paving contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omar's Concrete LLC: 75/100 on this factor. Category median: 87.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omar's Concrete LLC: 50/100 on this factor. Category median: 80.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Omar's Concrete LLC: 97/100 on this factor. Category median: 87.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Omar's Concrete LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omar's Concrete LLC: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Omar's Concrete LLC: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
- 5 stars7794%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star45%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
- Praise19298%
- Complaints42%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price556%
- Reasonable333%
- Overpriced00%
- Not sure111%
Topic share
How often each topic comes up in the written reviews
- Quality & results5528%
- Would recommend3719%
- Staff & attitude3216%
- Speed & response3216%
- Price & value179%
- Communication158%
- Honesty & trust84%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He does very good quality work and is worth every dime.”
“We are so pleased and highly recommend Omar and his crew.”
“I’m around Pontiac daily so it would have been great to recommend this business to colleagues.”
“He was prompt, professional, and very helpful in terms of diagnosing our problem and coming up with a good solution.”
“Quickly became a contractor we will return to in the future.”
“They provided prompt response via text and gave a reasonable estimate.”
“Customer was very happy with his pad and communication with Omar.”
“It was clear they genuinely care about the quality of their work and making sure the customer is happy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Omar's Concrete LLC for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Matthew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Omar goes beyond the call of duty. He does very good quality work and is worth every dime.
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Omar and his crew did an excellent job dealing with a potentially dangerous sinkhole on our property. He was prompt, professional, and very helpful in terms of diagnosing our problem and coming up with a good solution.
Dalton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Omar at Omar's Concrete LLC picked up a job our customer. He ended up doing one of the better pad's I have seen as we do work nationally. Quickly became a contractor we will return to in the future. Customer was very happy with his pad and communication with Omar.
Concrete footingsFoundationsFlooring
BrendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Exceptionally Hard Workers! We engaged Omar and his team to do our driveway and sidewalk and they got the job done in 2 days! The work is beautiful and significantly adds to our home’s well-kept appearance. They ran into 4 HUGE tree roots which they had to manually chop through and remove! That was a job no one…
Great priceConcrete sidewalk buildingConcrete driveway building
Theri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I reached out to Omar’s Concrete for the break up and removal of a concrete slab that was in front of my home. They provided prompt response via text and gave a reasonable estimate. Within 2 hours of me reaching out, they came to my home and removed the slab super fast! Great service and communication.
Great priceDemolitionConstruction cleanup
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Omar and his crew did an excellent job/ tearing out our pavers and asphalt and replacing with a concrete walk way, widened driveway and path to the side of house with a slab. Great communication, fair pricing, cleaned up nice and did a quality job. Would highly recommend! They worked hard and did many things…
Great priceDemolitionConcrete sidewalk buildingConcrete driveway building
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Concrete sidewalk building | 5 | — |
| Concrete driveway building | 5 | — |
| Driveway installation | 4 | — |
| Demolition | 3 | — |
| Construction cleanup | 3 | — |
| Concrete footings | 2 | — |
| Foundations | 2 | — |
| Flooring | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 82 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Matthew Tillman12 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar goes beyond the call of duty. He does very good quality work and is worth every dime.
Response from the owner · a month ago
Than you so much for trusting us with your concrete needs
Joseph Haqui1 reviewTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar and his crew did an excellent job dealing with a potentially dangerous sinkhole on our property. He was prompt, professional, and very helpful in terms of diagnosing our problem and coming up with a good solution.
Response from the owner · a month ago
Thank you for your business, it’s a pleasure doing your property’s work,
Dalton Macari1 reviewTotal number of Google reviews Dalton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar at Omar's Concrete LLC picked up a job our customer. He ended up doing one of the better pad's I have seen as we do work nationally. Quickly became a contractor we will return to in the future. Customer was very happy with his pad and communication with Omar.
- Services: Concrete footings, Foundations, Flooring
Response from the owner · a month ago
Enjoy that garage
Brenda James LewisLocal Guide · 14 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptionally Hard Workers! We engaged Omar and his team to do our driveway and sidewalk and they got the job done in 2 days! The work is beautiful and significantly adds to our home’s well-kept appearance. They ran into 4 HUGE tree roots which they had to manually chop through and remove! That was a job no one expected but they did what they had to do without complaint! Omar explained each step as they worked. And after everything was completed, he returned the next day to check the work and instruct us on what we needed to do over the next week to help it set right. BTW, we obtained 3 bids which were thousands apart and his was the lowest. We are so pleased and highly recommend Omar and his crew.
- Price assessment: Great price
- Services: Concrete sidewalk building, Concrete driveway building
Response from the owner · a month ago
Thank you!
Joseph Dedvukaj10 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar is fast, reliable and fairly priced. Great job!
Response from the owner · 2 months ago
Thank you for the opportunity on working for you guys
Theri Merriweather5 reviewsTotal number of Google reviews Theri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI reached out to Omar’s Concrete for the break up and removal of a concrete slab that was in front of my home. They provided prompt response via text and gave a reasonable estimate. Within 2 hours of me reaching out, they came to my home and removed the slab super fast! Great service and communication.
- Price assessment: Great price
- Services: Demolition, Construction cleanup
Response from the owner · 5 months ago
Thank you very much, for the review.
Jamie F8 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar and his crew did an excellent job/ tearing out our pavers and asphalt and replacing with a concrete walk way, widened driveway and path to the side of house with a slab. Great communication, fair pricing, cleaned up nice and did a quality job. Would highly recommend! They worked hard and did many things throughout the job that was above and beyond my expectations. Thanks Omar!
- Price assessment: Great price
- Services: Demolition, Concrete sidewalk building, Concrete driveway building
Response from the owner · 4 months ago
Thank you Jamie, we really appreciate your kind words and the opportunity to work on your project. Customer satisfaction is our top priority and we’re glad you’re happy with your new driveway and walkway, thank you for trusting Omar’s concrete. We look forward to working with you again in the future.
Rob Moore2 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOmar and his crew just poured a good sized patio for me (about 20x20 plus a 12 step poured concrete stair. The crew was polite and punctual, doing a very professional job. Omar maintained very frequent communication with me and made sure any questions or issues we ran into were dealt with. A very satisfied customer and I would use them again for sure.
- Price assessment: Reasonable price
Response from the owner · 5 months ago
Rob thanks for the feedback it means a lot to us, I’m glad you guys liked the patio, and the stairs looking forward to come back and do the porch.
Kenneth Hebert9 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe reviews look good but don’t be fooled. I two appointments and he was a no show no call the first and second time. I wasted my time sitting home for two days. Unacceptable customer service.
Response from the owner · 5 months ago
Hey Kenneth, we apologize, if you still need an estimate or anything we here to help!
Business details
- Address: 654 Markle Ave, Pontiac, MI 48340
- Phone: (248) 520-8613
- Website: omarrsconcretellc.com
- Service area: Keego Harbor, MI