Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
OMNI Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

OMNI Pest Solutions

University City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 301 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OMNI Pest Solutions is better than 98% of bed bug exterminators.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OMNI Pest Solutions is better than 96% of bed bug exterminators.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OMNI Pest Solutions is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OMNI Pest Solutions is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OMNI Pest Solutions is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OMNI Pest Solutions is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired OMNI Pest Solutions for 8 kinds of job.

OMNI Pest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Cockroach extermination”

Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was my first experience with a professional pest service. It was a great experience from start to finish. The lady that answered my call and set up my appointment for the very next day was kind and very helpful. Cole came out to treat the house and also look at a tree that I was worried had carpenter ants or…

Paid $160–180Reasonable priceCockroach exterminationAnt extermination
Kelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Daniel was very nice and professional about how messy my place was which was much appreciated. Communicating with OMNI was easy (text message), and their response time was far superior to other pest companies in the area. Their estimate to get rid of 80% of the population on the first spray was accurate. It was a…

Paid $200+Reasonable priceCockroach extermination
DillonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So far so good! Very knowledgeable and friendly. Went above and beyond and was actually early to the appointment which is rare! Looking forward to continuing business :)

Reasonable priceCockroach extermination
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Absolutely the best! Helpful, knowledgeable, friendly and most importantly effective! We had roaches that we couldn’t get rid of on our own, and we tried everything. These guys came in with a plan, made it easy on us, and the results are exactly what we wanted- no more bugs! I highly recommend to anyone who’s feeling overwhelmed with a bug problem.

Paid $60–80Reasonable priceCockroach extermination
LorettaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Friendly great customer service! Attentive,

Paid $80–100Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I called a few place to get quotes for my home. I had been seeing a few baby roaches and was freaking out. Omni was very reasonable on their price. The lady one the phone answered all my questions and was very helpful. I had a expert at my home the next day. He was very professional and also answered all my…

Paid $180–200Great priceHome inspectionCockroach extermination
JocelynLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys are all great. Very personable and professional. They do a great job.

Home inspectionTermite inspectionMosquito extermination
Cecelia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zack was the best

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceGeneral pest inspectionCockroach extermination
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination+ Responsiveness
Kittie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceFlea & mite exterminationCockroach extermination

Price

$113+5% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination48$73–$133
General pest inspection46$63–$124
Home inspection44$66–$153
Mosquito extermination35$50–$113
Hornet & wasp extermination23$86–$323
Spider extermination22$88–$161
Rodent extermination19$88–$371
Ant extermination18$56–$246

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