Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

On Screen Electronics LLC logo

On Screen Electronics LLC

Security system installation service · Grosse Pointe Woods, MI · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%68+10.3Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 11 TV mounting servicesPosition by Experts Score among all companies we track in this category. · better than 50%
5.0 ★★★★★ 61 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Oct 2026latest review
📞 Call (586) 359-2267Request a call backWebsite ↗

On Screen Electronics LLC at a glance

Google reviewers rate On Screen Electronics LLC five stars based on sixty-one reviews. Customers frequently cite the company's punctuality, fair pricing, and knowledgeable staff when describing services ranging from security system installations to television repairs and streaming setup. Recurring themes include professional communication, efficient problem-solving for complex electronics issues, and reliable follow-through on specialized requests. The available excerpts do not contain low-star reviews, so no common criticisms are identified.

  • Google rating: 5.0 out of 5 from 61 reviews (98% five-star).
  • Reviews on this page: 61 Google reviews (50 with written comments, 3 with photos).
  • Owner responses: the business replied to 20% of reviews.
  • Most recent review: October 10, 2026.
  • Service: TV Mounting Service serving Grosse Pointe Woods, Michigan.

Data from Google, last updated October 28, 2026.

Score profile vs other TV mounting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability98Craft & service–Value68Momentum100Replies to reviews–Satisfaction: 98 (median 95)Reliability: 98 (median 94)Value: 68 (median 100)Momentum: 100 (median 100)
On Screen Electronics LLCTV Mounting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.On Screen Electronics LLC: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.On Screen Electronics LLC: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.On Screen Electronics LLC: 68/100 on this factor. Category median: 100.B
68
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.On Screen Electronics LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

61 Google reviews we collected

  • 5 stars6098%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 50 written reviews

  • Praise77100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price00%
  • Reasonable3100%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2127%
  • Staff & attitude1925%
  • Speed & response1317%
  • Price & value1013%
  • Would recommend810%
  • Honesty & trust45%
  • Communication23%

What customers talk about

We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great work done promptly, professionally, and at a fair price.”
  • “Always professional and knowledgeable, with excellent service from start to finish.”
  • “Service with a smile and efficient thorough and we even got an easy tutorial!”
  • “His pricing is fair and reasonable and I highly recommend On-Screen Electronics!”
  • “Don and On Screen Electronics are my go-to resource for anything electronics related.”
  • “Knowledgeable, friendly, HONEST.”
  • “Fast, friendly, efficient, explained everything thoroughly.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

FrancieLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent company! Knowledgeable, friendly, HONEST... II feel completely confident and comfortable with the work.

Reasonable price
Jeffrey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work done promptly, professionally, and at a fair price. Couldn’t be more pleased.

Reasonable price
billLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have known Don & his father Don Sr for more than 20 years Outstanding work —if necessary returns Recommend for all electronics work

Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Don and his group understand the complexities of electronics and always understand the fix!

Reasonable price
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Don and On Screen Electronics are my go-to resource for anything electronics related. Don is the first and last phone all I make.

Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

As always, On Screen Electronics does what it promises to do. I could not be happier with their service.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 61 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Francie CampbellLocal Guide · 60 reviewsTotal number of Google reviews Francie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent company! Knowledgeable, friendly, HONEST... II feel completely confident and comfortable with the work.

  • Price assessment: Reasonable price
george west2 reviewsTotal number of Google reviews george has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent quality!! Been working with onscreen for over 10 years now!!

Rick DeNardis5 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You guys are the best. Good to see the family involvement

Andrea Morales Simpson7 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were great! Super happy with our speakers!

Mark Ellis11 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time. Great work. Fair price.

Jeffrey A Taylor12 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work done promptly, professionally, and at a fair price. Couldn’t be more pleased.

  • Price assessment: Reasonable price
Rick Leonard5 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work

bill clarkLocal Guide · 26 reviewsTotal number of Google reviews bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Have known Don & his father Don Sr for more than 20 years Outstanding work —if necessary returns Recommend for all electronics work

Response from the owner · 2 years ago

Thank you Bill! Look forward to working with you soon!

Jim Vandenberghe6 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don and his group understand the complexities of electronics and always understand the fix!

  • Price assessment: Reasonable price
Kim Marsh10 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best always !

On Screen Electronics LLC on Google Maps →

Business details