How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREOn Trac Garage Door Company
Pelham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 222 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired On Trac Garage Door Company for 4 kinds of job.
On Trac Garage Door Company for general repairs & installation
Clear ✕All 28 Google reviews tagged “General repairs & installation”
UPDATE: We worked with On Trac a second time when our very old garage door had become too rickety to be reliable and we needed a new one. The whole experience was seamless from start to finish. Chris gave us 3 quotes, got the material ordered, and completed the job within approximately 3 weeks. Excellent work, fair…
Exceptional service and work done! Incredibly professional. Would recommend if anyone needs garage repair done.
Flawless service from start to finish with On Trac Garage Door Company! From my initial consultation to installation, the entire experience was outstanding. Chris provided excellent advice on the style of doors that would best complement my home's architecture, and turned out perfect! The professional installation…
Great work at a fair price. Very responsive and trustworthy.
Very Professional and thorough.
Chris and his team at On Track Garage Doors were fantastic. They responded quickly, diagnosed the issue right away, and had our garage door working perfectly in no time. Great service, honest communication, and a company I’d gladly recommend.
I am exceedingly happy with OnTrac. Chris answered all calls quickly and professionally, came out to inspect and quote, was on time and very nice. He answered every question with knowledge and patience. We discussed several options and he didn't pressure me for the most expensive. They showed up on time, for the…
Unfortunately after using OnTrac to install multiple commercial doors at our facility we have experienced several install issues. Tonight I have two employees stuck at work due to one of the new doors jamming a few feet from the ground. I contacted the owner and was informed that he would not be standing behind the…
Chris was very polite, professional and explained everything that needed to be done! Highly recommend him and his company on any garage repairs or upgrades.
We needed help getting a new door installed. Chris came out right away and gave us a quote. We gave him the go ahead, and he and his team arrived at the appointed time and had the door installed in no time! He was prompt and very communicative throughout the whole process. I highly recommend calling them if you’re ever experiencing garage door issues!
Chris does a fantastic job of communicating and getting out to jobs quickly. There isn't anyone else I would use if you're having garage door issues! I connect a lot of my buyers and sellers with him and they have all been pleased. Thank you Chris!
They were punctual to our appointments and the installation went very smooth and quick! All trash cleaned up and time for a quick demonstration and going over the different options. Total installation time was less than a half day!
Chris is a garage door whisperer. He not only fixed the original problem, he assessed the garage door as a whole and tuned several parts so that it works even smoother than before. I HIGHLY recommend his services!
Great Company to do Business with on garage doors. Highly recommend honest people and fast turnaround. Thanks again. Davison Construction LLC
Chris was very responsive and about house the next day. Prices were reasonable and service was great! Would definitely recommend.
Very friendly and on time. Highly recommend!!
Chris ordered and replaced two damaged panels and trim pieces. Outstanding service.
Chris @ On Trac did a great job with the installation of the new door motor. In and out and everything is working great. Super nice and reasonably priced. Great experience!!
On time and was left cleaner than when he came.
We love our new garage doors!
Chris was extremely professional. Easy to work with and knows his business.
Chris was incredibly professional and communicative throughout the entire process. The service was outstanding, and I’ll definitely be calling him for any future garage door repairs or maintenance.
Chris is the nicest guy! He previously fixed my son's garage 2 years ago and left his sticker or magnet on his electrical box. I had a issue with my garage door today and knew just who to call. He got us all fixed up in no time.
On Friday my garage door would not open, I called On Trac. Chris Colton called me back immediately and and determined the garage door spring had broken. Chris provided great service at a affordable price. The repair was handled promptly, at a reasonably price. On Trac Garage Doors is the is the only service I would call!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 28 | — |
| Garage door consultation | 23 | — |
| Customer support | 6 | — |
| Garage door design | 5 | — |
