Experts Reviews · Company report
One Hour Air Conditioning & Heating of Dallas logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

One Hour Air Conditioning & Heating of Dallas

Dallas, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,246 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.One Hour Air Conditioning & Heating of Dallas is better than 10% of HVAC contractors.F
10
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).One Hour Air Conditioning & Heating of Dallas is better than 11% of HVAC contractors.F
11
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.One Hour Air Conditioning & Heating of Dallas is better than 77% of HVAC contractors.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.One Hour Air Conditioning & Heating of Dallas is better than 10% of HVAC contractors.F
10
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.One Hour Air Conditioning & Heating of Dallas is better than 53% of HVAC contractors.C
53
Track recordTrack record · 7% of the scoreReview volume and years with reviews.One Hour Air Conditioning & Heating of Dallas is better than 53% of HVAC contractors.C
53
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.One Hour Air Conditioning & Heating of Dallas is better than 65% of HVAC contractors.B
65

Reviews for your job

Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.

Recent priced reviews

★★★★★ Tone · a week ago

Great customer service. Zach explained my issue and fixed it promptly. Highly recommend.

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Jeff · Edited 2 weeks ago

Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Stan · a month ago

Zach Williams did an amazing job and quickly identified our problem. He explained to us what we can do to protect our AC in the future and explained each step of what he was doing. Couldn’t recommend a company anymore.

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Glorilu · a month ago

We had an issue with our upstairs AC not cooling, and Zach went above and beyond to help us. He came out to our house after 10 PM, even though it was already very late, and took the time to thoroughly diagnose the problem. He was able to find the issue and get our AC working properly again. We truly appreciate his…

Paid $200–400Reasonable price
★★★★★ Travis · Edited a month ago

Justin was very friendly, informative and didn’t push. Colby helped keep everything organized and prompt.

Paid $200–400Reasonable priceA/C system repair
★★★★★ Lilian · a month ago

Jay was very professional. Explained everything in a way we could understand. Great service

Paid $1,000–1,200Reasonable priceA/C system repair

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 49%Overpriced 9%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance196$37–$292
HVAC system repair142$192–$955
A/C system maintenance118$54–$441
A/C system repair109$209–$880
Install AC77$1.5k–$3.2k
Heating system maintenance56$54–$292
Repair HVAC51$236–$840
Heating system installation35$1.4k–$2.8k

Compare with

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