How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOne Hour Air Conditioning & Heating of Dallas
Dallas, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,246 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: value.
Reviews for your job
Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.
One Hour Air Conditioning & Heating of Dallas for a/c system maintenance
Clear ✕All 119 Google reviews tagged “A/C system maintenance” · showing 20
Great tech! Very professional business! Now days it is very hard to find a company that is customer oriented. Glad I found One Hour AC.
Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.
Very nice staff, goes the extra mile to ensure you are happy with their work. Highly recommend them.
Very prompt and clear communication with frequent updates. Zach is very helpful explaining the condition of the systems and their annual membership benefits
Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…
I have never left anyone a review good nor bad but this guy is by far the best. Came for a simple blower motor not grounded, left me feeling great about the promotions they were having for my new have system that I (knew I might need). He was so respectable and knowledgeable on their equipment dos and donts but…
Michael was very kind and thorough when checking what was wrong/going on with our A/C. Unfortunately it wasn’t cooling properly and he double checked everything was working before he left. I appreciate him taking the time to listen to what was going on and addressing the issue from there.
James was extremely good with explaining everything and doing some work I didn’t know was needed. We need more technicians like him.
The tech was knowledgeable, efficient, and timely.
Joe Pierce provided AC maintenance in a professional and friendly manner
One Hour Air technician Rocky came by today cuz the thermostat had a connection issue. It could not communicate with the system, and it was completely dead. Rocky powered off the breaker to the system itself, then back on after a pause. It came up and started cooling again. Thanks Rocky! I really appreciate the help, especially on a Saturday.
One Hour Air has taken care of us for 8+ years and has been amazing. Great customer service, friendly helpful staff, and their techs are top notch. Want to thank Joe Pierce who recently did our spring tuneup. Knowledgeable and professional. Highly recommend One Hour Air and Joe!
Joe was very professional and knowledgeable.
Great Service every time with One Hour, Technician does a great job with service.Joe did a fantastic job with the service.Thanks
Joe did a great job. He is definitely an asset for One Hour AC.
The tech, Mike Bell, was thorough and is personable. I like Mike.
Justin was the best person we have ever had. Very knowledgeable, very personalable, and my dog does not frighten him. Justin is welcome to return on future visits. 😊 Just like Justin ...Danny is great as well. Same as always the best !!!
Dane J. was aweome and professional. Answered my questions in plain English and made reasonable suggestions. No pressure. I'm enrolled in their One Hour maintenance program, you gotta try it. Love the text reminders that it's time to schedule maintenance. One less thing to remember. Mega convenient.. 😃👍
One Hour Air is great! Very friendly and knowledgeable.
He did a great job and we are very pleased. He was very professional and gave us a great breakdown on any issues. We are very pleased.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 196 | $37–$292 |
| HVAC system repair | 142 | $192–$955 |
| A/C system maintenance | 118 | $54–$441 |
| A/C system repair | 109 | $209–$880 |
| Install AC | 77 | $1.5k–$3.2k |
| Heating system maintenance | 56 | $54–$292 |
| Repair HVAC | 51 | $236–$840 |
| Heating system installation | 35 | $1.4k–$2.8k |
