Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOne Hour Air Conditioning & Heating of Dallas
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,246 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Hour Air Conditioning & Heating of Dallas is better than 84% of HVAC contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 78% of HVAC contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Hour Air Conditioning & Heating of Dallas is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 90% of HVAC contractors.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Hour Air Conditioning & Heating of Dallas is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 98% of HVAC contractors.A
98
Reviews for your job
Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.
One Hour Air Conditioning & Heating of Dallas for ductless heating & a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$827–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 49
All 11 Google reviews tagged “Ductless heating & A/C services”
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Zach was absolutely amazing. I was worried that there was going to be another problem with my AC and I was nervous. My kitchen and dining area didn't have air flow after my new unit was installed. Come to find out it was an error on the home builders part and Zach was a rockstar and corrected the mistake for them.…
Paid $1–200Great priceA/C system repairInstall thermostatInstall AC
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I have dealt with the Tech named Robert H. twice now and i have been impressed both times. This last time was for the annual check up. He arrived on time and explained what he was doing for both units and the mini split for preventive maintenance. It is obvious that he is a true professional. He has answered all my…
HVAC system maintenanceDuctless heating & A/C services
TerryLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Yes Mike did good Job.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Professionalism
Scott11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Danny was great he walked me through all the steps and explanations for some upgrades to the system.
Ductless heating & A/C servicesHeating system maintenance+ Responsiveness+ Quality+ Professionalism
RalphLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
He was very good at what he dose very helpful
Ductless heating & A/C services+ Punctuality+ Professionalism
paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Quality
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C servicesThermostat repair+ Punctuality+ Quality+ Professionalism
Francoarab1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Gabrielle4 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Punctuality+ Professionalism
Mathurin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system maintenanceDuctless heating & A/C servicesRepair HVAC+ Responsiveness+ Punctuality+ Quality
OscarLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Price
$305-5% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 49%Overpriced 9%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 196 | $37–$295 |
| HVAC system repair | 142 | $205–$933 |
| A/C system maintenance | 118 | $39–$393 |
| A/C system repair | 109 | $209–$786 |
| Install AC | 77 | $1.4k–$3.2k |
| Heating system maintenance | 56 | $39–$251 |
| Repair HVAC | 51 | $216–$495 |
| Heating system installation | 35 | $1.4k–$2.8k |
