Experts Reviews · Company report
One Hour Air Conditioning & Heating of Dallas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty94−0.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

One Hour Air Conditioning & Heating of Dallas

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,246 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Hour Air Conditioning & Heating of Dallas is better than 84% of HVAC contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 78% of HVAC contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Hour Air Conditioning & Heating of Dallas is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 90% of HVAC contractors.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Hour Air Conditioning & Heating of Dallas is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Hour Air Conditioning & Heating of Dallas is better than 98% of HVAC contractors.A
98

Reviews for your job

Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.

One Hour Air Conditioning & Heating of Dallas for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 66

All 14 Google reviews tagged “HVAC duct & vent repair”

ShariLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

One Hour Air is great! Definitely recommend

HVAC duct & vent repairInstall thermostatInstall AC+ Responsiveness+ Punctuality+ Quality
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was on time, very thorough and took his time in this brutal Texas heat to look at the inside and outside units, as well as our duct work and insulation. Justin found that we were low on Freon. We’ll also be replacing some duct work as soon as possible, and dealing with some bacteria that Justin found. Thanks…

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
johnLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin is a fantastic ambassador for the company. Smart, professional, and great customer service.

HVAC system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Professionalism
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin is always very informative and professional. Highly recommend!

Heating system maintenanceA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've been customers of One Hour for a few years now and we're very happy with the service we've received from them. The times that they've come to service or repair our A/C and heating units, they always acted professionally and answered our questions in a helpful and professional manner. Highly recommended.

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism
JohnnyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Wilson came out asset our concerns, investigated, made contact with his chain of command and they have come up with a solution to address our issues. We are very pleased with the unit they installed almost a year ago, they stand behind their products. And always very professional. We will continue to use…

HVAC duct & vent repairService not listed
TatianaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mine was awesome!

Heating system maintenanceHVAC duct & vent repair+ Quality+ Professionalism+ Value
ZacharyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was incredible helpful and very professional! He was able to identify the issue quickly and had it fixed in one trip to the truck and back. Thank you too the whole team at One Hour for your incredible service, I know exactly who to call if I ever have AC/ heating needs again!

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
MiguelLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience. Techs Brian Atkins and Chris were Awesome!! ..one of your installers is Colombian...my wife is from there... It started to rain heavy so I gave the guys a 10x10 canopy..no need for them to get wet and sick....they helped my wife remove the window unit....and cleaned the ducting...and they are…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Mick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repair+ Responsiveness+ Punctuality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repairHVAC duct & vent repairThermostat repair+ Responsiveness+ Professionalism
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repairHVAC duct & vent repairHeating system repair+ Professionalism
richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 49%Overpriced 9%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance196$37–$295
HVAC system repair142$205–$933
A/C system maintenance118$39–$393
A/C system repair109$209–$786
Install AC77$1.4k–$3.2k
Heating system maintenance56$39–$251
Repair HVAC51$216–$495
Heating system installation35$1.4k–$2.8k

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