Experts Reviews · Company report
One Hour Air Conditioning & Heating of Dallas logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

One Hour Air Conditioning & Heating of Dallas

Dallas, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,246 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.One Hour Air Conditioning & Heating of Dallas is better than 10% of HVAC contractors.F
10
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).One Hour Air Conditioning & Heating of Dallas is better than 11% of HVAC contractors.F
11
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.One Hour Air Conditioning & Heating of Dallas is better than 77% of HVAC contractors.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.One Hour Air Conditioning & Heating of Dallas is better than 10% of HVAC contractors.F
10
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.One Hour Air Conditioning & Heating of Dallas is better than 53% of HVAC contractors.C
53
Track recordTrack record · 7% of the scoreReview volume and years with reviews.One Hour Air Conditioning & Heating of Dallas is better than 53% of HVAC contractors.C
53
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.One Hour Air Conditioning & Heating of Dallas is better than 65% of HVAC contractors.B
65

Reviews for your job

Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.

One Hour Air Conditioning & Heating of Dallas for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.198
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 198 Google reviews tagged “HVAC system maintenance” · showing 20

Dennis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Yoani was professional, courteous and informative. Great job!

Great priceHVAC system maintenanceHeating system repair
StevenLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Uriel was very professional and patiently went through different options. He updated the unit's software and replaced a capacitor

Reasonable priceHVAC system maintenance
Johnny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional and made good decisions on solving problems

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jeff13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.

Customer photo from Jeff's review
Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
CynthiaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Adrian was very Finley. He provided. great service and a thorough update.

Paid $1–200Great priceHVAC system maintenance
Brenda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Punctual and very professional.

Not sureHVAC system maintenance
Kenneth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zach was very professional. He explained his work thoroughly. He is someone that I would request back for service.

HVAC system maintenance
Gobinath3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very prompt and clear communication with frequent updates. Zach is very helpful explaining the condition of the systems and their annual membership benefits

Great priceHVAC system maintenanceA/C system maintenance
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike was personable and professional. Took time to explain when we had questions. Appreciated his knowledge.

HVAC system maintenance
EduardoLocal Guide · 223 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very honest and forthcoming with all the information needed to take the appropriate action.

HVAC system maintenance
TomLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My bath tub drain was stopped up. Being as the. aC drains down the wall & into the bath tub drain, they poured my drano down the drain & plunged it! Within 30 minuets it drained it! Happy camper!!!

Paid $1–200Not sureHVAC system maintenance
Puneet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jay was the technician that came for my assistance. He was one of few amazing technicians i have worked with. He was empathetic and explained things amazingly. He was able to pin point issue in 15-30 mins and i whole heartedly felt that he actually wants to help people.

Paid $1–200Great priceHVAC system maintenance
Nic19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Uriel was fast and efficient! A gentleman and a solid technician we will be using one hour from this point forward

Paid $600–800Reasonable priceHVAC system maintenance
Barry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good company to work with.

HVAC system maintenance
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Technician was amazing and explained everything to me! Zach did and amazing job!

HVAC system maintenance
JK7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michael Bell did a great job today, he is very friendly and very knowledgeable also, I would recommend him 10 out of 10 times to anyone!

Paid $1,800–2,000Reasonable priceHVAC system maintenance
JimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

The two technicians that came to my home were very nice. They were concerned about my problem, but the issue that I really have is not with your technicians it’s with your pricing. I feel that fleece me when I bought the system because you knew I was in a desperate situation with my wife’s medical condition charging…

Paid $1,400–1,600OverpricedHVAC system repairHVAC system maintenance
Glenda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…

HVAC system maintenanceA/C system maintenanceHeating system maintenance
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael Bell was very thorough, efficient and professional.

Paid $1–200Reasonable priceHVAC system maintenance
Sri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe was friendly, thorough, and professional.

Paid $400–600Not sureHVAC system maintenance

Show more HVAC system maintenance reviews (178 more) →

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 49%Overpriced 9%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance196$37–$292
HVAC system repair142$192–$955
A/C system maintenance118$54–$441
A/C system repair109$209–$880
Install AC77$1.5k–$3.2k
Heating system maintenance56$54–$292
Repair HVAC51$236–$840
Heating system installation35$1.4k–$2.8k

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