How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOne Hour Air Conditioning & Heating of Dallas
Dallas, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,246 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: value.
Reviews for your job
Customers hired One Hour Air Conditioning & Heating of Dallas for 8 kinds of job.
One Hour Air Conditioning & Heating of Dallas for heating system maintenance
Clear ✕All 56 Google reviews tagged “Heating system maintenance” · showing 20
Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.
Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…
The tech, Mike Bell, was thorough and is personable. I like Mike.
Justin was great! Very thorough and explained in good detail
Mike is the best. He knows our system best and takes great care of us.
Mike Bell is the absolute best technician ! We'll wait to be able to have him come out. He's kind, honest and we trust his opinion.
Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!
Great, professional and knowledgeable of the products and services,excellent and respectful attitude, amazing experience
So very grateful for the expertise of the people who come and take care of my AC and Heater. Bravo. 5 stars Justin did a fantastic professional job on my house today.
Professional and quality work from Mr. Justin Friendly Service. Extremely efficient.
Great guy! On time and explained everything that was done and some recommendations that will be hopeful.
Danny was great he walked me through all the steps and explanations for some upgrades to the system.
Justin did a great job. He was thorough and personable.
Danny was very thorough and explained in great detail what he had done and could be done for complete maintenance!
Justin did an excellent job! Every aspect was gone over and explained thoroughly. We are extremely pleased with the service Justin provided today. I would recommend 1 Hour Air Conditioning & Heating for all hvac needs.
Prompt, efficient, timely and courteous. That is how I would describe One Hour Air,and especially a big "shout out "to the young man who serviced my home, Mike Bell.... Thanks Mike,and thank you One Hour Air. I highly recommend you both. Phil D. A Happy Customer
I have been using this company for almost a year. If I could give ZERO stars I would. We have to get a tech out here very month to “Fix” a brand new system that we payed 26k for. Yes we overpaid. Oh well it’s past that. The fact that every time the weather changes I have to call them to get this system working is…
Today Josh Callahan and Michael Suarez came for 2 different services. Josh came for a routine maintenance appointment and Michael spoke to me about AC unit options. Both were great, professional and never pressured me into a purchase I wasn't comfortable with. Josh sat and spoke to me about all my options and gave…
He is good to explaining about the unit that has overcharged so I learn lot. He really nice guy.
Justin is always very informative and professional. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 196 | $37–$292 |
| HVAC system repair | 142 | $192–$955 |
| A/C system maintenance | 118 | $54–$441 |
| A/C system repair | 109 | $209–$880 |
| Install AC | 77 | $1.5k–$3.2k |
| Heating system maintenance | 56 | $54–$292 |
| Repair HVAC | 51 | $236–$840 |
| Heating system installation | 35 | $1.4k–$2.8k |
