Experts Reviews · Company report
One Hour Heating & Air Conditioning of West Valley logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%66+12.4Value 13%84+10.5Momentum 10%38+3.8Track record 9%19+1.7Accountability 6%67+4.2Experts Score= 62Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

One Hour Heating & Air Conditioning of West Valley

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 514 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.One Hour Heating & Air Conditioning of West Valley is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).One Hour Heating & Air Conditioning of West Valley is better than 66% of HVAC contractors.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.One Hour Heating & Air Conditioning of West Valley is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.One Hour Heating & Air Conditioning of West Valley is better than 84% of HVAC contractors.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.One Hour Heating & Air Conditioning of West Valley is better than 38% of HVAC contractors.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.One Hour Heating & Air Conditioning of West Valley is better than 19% of HVAC contractors.F
19
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.One Hour Heating & Air Conditioning of West Valley is better than 67% of HVAC contractors.B
67

Reviews for your job

Customers hired One Hour Heating & Air Conditioning of West Valley for 8 kinds of job.

Recent priced reviews

★★★★★ Teresa · Edited 2 days ago

Sebastian was great and a pleasure to talk to. We talked through everything and he was helpful figuring out a plan to install surge protector today, and next time see how capacitor is and replace that then if still having low measurement. Thanks for your support Sebastian!

Paid $1–100Reasonable priceService not listed
★★★★★ Callie · a week ago

We would hire them over and over again. Actually we will never hire another company as long as they’re in business. I appreciate the honest, professional, and hardworking business they have built. They went above and beyond for my family during a very stressful situation.

Paid $2,000+Great priceService not listed
★★★★★ Chrissy · 4 weeks ago

One Hour came out same day to diagnose air conditioner problem and was fixed within 1-2 hours. Appreciate the expertise and kindness from Jordan. Great costumer service and follow- up: I would definitely use this company again for heating or cooling needs.

Paid $1,000–1,200Reasonable priceService not listed
★★★★★ Jamie · a month ago

Straight forward and fast service. Had some good recommendations & A/C knowledge. I would recommend there service 😎

Paid $200–400Reasonable priceService not listed
★★★★★ Mimi · a month ago

The technician was on time, polite, and delightful to work with and I recommend This company for their timelines and effectiveness

Paid $200–400Not sureService not listed
★★★★★ Alicia · 2 months ago

The company did an outstanding job. Daphne was my technician and went above and beyond. She was very informative, professional, thorough, and answered all my many questions. She broke everything down in detail along with the impact and why it was important. Her visit was informative and had supported pictures and…

Paid $2,000+Great priceService not listed

Price

$251-22% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 46%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair25$192–$955
Thermostat installation20$148–$1.3k
HVAC system maintenance13$37–$292
A/C system repair8$209–$880
Install AC6$1.5k–$3.2k
A/C system maintenance5$54–$441
HVAC duct & vent repair5$344–$1.9k
Heating system repair3$228–$1.6k

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