Analyzing 5,454,0725.5M ReviewsFor 14,69014.7K Experts

Experts Reviews · Company report
One Hour Heating & Air Conditioning of West Valley logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%66+12.4Value 13%84+10.5Momentum 10%38+3.8Track record 9%19+1.7Accountability 6%67+4.2Experts Score= 62Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

One Hour Heating & Air Conditioning of West Valley

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 514 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.One Hour Heating & Air Conditioning of West Valley is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).One Hour Heating & Air Conditioning of West Valley is better than 66% of HVAC contractors.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.One Hour Heating & Air Conditioning of West Valley is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.One Hour Heating & Air Conditioning of West Valley is better than 84% of HVAC contractors.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.One Hour Heating & Air Conditioning of West Valley is better than 38% of HVAC contractors.D
38
Track recordTrack record · 7% of the scoreReview volume and years with reviews.One Hour Heating & Air Conditioning of West Valley is better than 19% of HVAC contractors.F
19
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.One Hour Heating & Air Conditioning of West Valley is better than 67% of HVAC contractors.B
67

Reviews for your job

Customers hired One Hour Heating & Air Conditioning of West Valley for 8 kinds of job.

One Hour Heating & Air Conditioning of West Valley for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Heating system repair”

SamanthaLocal Guide · 502 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding Service from Corey – A True Professional with Heart Corey from One Hour Heating and Air Conditioning was an absolute lifesaver during one of the most stressful times we've experienced. It was extremely hot outside, and our air conditioner had completely broken down — we were overwhelmed and unsure of…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
DorothyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Exceptional Service and Support – Highly Recommend! I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHeating system repair

Price

$251-22% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 46%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair25$192–$955
Thermostat installation20$148–$1.3k
HVAC system maintenance13$37–$292
A/C system repair8$209–$880
Install AC6$1.5k–$3.2k
A/C system maintenance5$54–$441
HVAC duct & vent repair5$344–$1.9k
Heating system repair3$228–$1.6k

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