How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%66+12.4Value 13%84+10.5Momentum 10%38+3.8Track record 9%19+1.7Accountability 6%67+4.2Experts Score= 62Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREOne Hour Heating & Air Conditioning of West Valley
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 514 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
Reviews for your job
Customers hired One Hour Heating & Air Conditioning of West Valley for 8 kinds of job.
One Hour Heating & Air Conditioning of West Valley for thermostat installation
Clear ✕All 20 Google reviews tagged “Thermostat installation”
I’ve had the opportunity to work with Jordan in the past, and when I heard he had started his own HVAC business with One Hour Heating & Air Conditioning, I was excited to support him. Jordan is one of the better minds I’ve come across in the HVAC business. His knowledge, expertise, and ability to understand how…
The service was great and even better the time it took them to showed up super fast. I was very impressed with the timing and service. Cody D. the technician installed the new thermostat and check that everything was working properly before leaving. I would recommend this company to anyone needing A/C service.
Prompt, professional and friendly service. Cody was excellent , worked long hours and even consulted with his boss to make sure our a/c was working by evening. It was a complicated problem which they resolved that day. I highly recommend One Hour!
Like most things in life, they come unexpected, but we secretly wait for them to happen. In this case, One Hour answered the call for us. The relationship started on Friday afternoon with an inspection and was successfully installed on Saturday. The team was professional and efficient. The install team ran into an…
⭐⭐⭐⭐⭐ Excellent AC Repair Service Colbie Griffith did an outstanding job repairing my AC. He was professional, knowledgeable, and took the time to clearly explain the issue and the repairs needed. He arrived on time, worked efficiently, and made sure everything was functioning properly before leaving. His attention…
great job
Daphne was phenomenal! She was very professional, a straight shooter, and I soon trusted her as she lead me through the maintenance of our HVAC. Daphne has excellent, easy to understand, communication skills. I highly recommend. Update: Colby performed our 6-month maintenance. Absolutely PERFECT job. We…
Friendly, experienced and punctual. Daphne is knowledgeable, organized and very through in her inspection, explanations and problem solving.
Awesome experience quick and professional Ehren is a good guy
overall everything was great, they were able to schedule my service quick! Explain everything in detail !! Definitely become a loyal customer going forward !
Amazing work. Above and beyond. Stayed on task. Excellent quality and service. Highly recommend to anyone needing AC repairs or replacement. Installed 3 thermostats and replaced an entire system in 1 day.. very satisfied.
Ehren came to our house, he was very respectful and communicative. They didn't fix our ac, but thats only because we rent, and it's our landlord's responsibility to pay for our AC. We live in Arizona, so having a functioning AC in our home is not only a comfort thing, but its also required by law.
I am Dave’s father. Please contact Dave for feedback. From my perspective the service was excellent.
So glad we found One Hour. We had to replace 2 main AC units. The 1st (on the right) was in August. A basic 2.5 ton unit with a $3k install. We got the new unit on the right from One Hour for the same price. It is a 3 ton, its more efficient, has a smaller footprint and is noticeably quieter. With One Hour there…
Jordan Ristau, was very professional and knowledgeable he went straight to the issue and fixed, and even pointed at possible future issues, I'm very happy with the service will recommend all year around...
Daphne was amazing in helping find the issue in the wiring install for my thermostat.
Outstanding Service from Corey – A True Professional with Heart Corey from One Hour Heating and Air Conditioning was an absolute lifesaver during one of the most stressful times we've experienced. It was extremely hot outside, and our air conditioner had completely broken down — we were overwhelmed and unsure of…
Exceptional Service and Support – Highly Recommend! I can’t say enough good things about One Hour Heating and Air Conditioning! I first reached out to them for an emergency air conditioning issue, and even though it was in the middle of the night, Britney took my call with such warmth and professionalism. It was a…
I gave One Hour Heating & Air Conditioning a call after my home warranty service sent out a company that didn’t complete the job. I talked to Jordan to set up the appointment and he was able to get Micah out to me within 45 minutes. When Micah arrived, he knew the solution as soon as I described what had happened.…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 25 | $192–$955 |
| Thermostat installation | 20 | $148–$1.3k |
| HVAC system maintenance | 13 | $37–$292 |
| A/C system repair | 8 | $209–$880 |
| Install AC | 6 | $1.5k–$3.2k |
| A/C system maintenance | 5 | $54–$441 |
| HVAC duct & vent repair | 5 | $344–$1.9k |
| Heating system repair | 3 | $228–$1.6k |
