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One Stop Services

Plumber · Anchorage, AK · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 28 pipe repair servicesPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 76 Google reviews · 8 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
$154typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

One Stop Services at a glance

Google reviewers rate One Stop Services 4.9 out of 5 based on 76 reviews, with the owner responding to 12 percent of them. Customers frequently cite punctuality, reasonable pricing, and clear communication for services including drain cleaning, frozen sewer repairs, and emergency plumbing. Recurring themes highlight professional technicians who explain issues thoroughly and accommodate last-minute requests or reschedules. A common criticism involves service failures where initial attempts did not resolve clogs or technicians failed to arrive without prior notice, though most issues were resolved upon follow-up.

  • Google rating: 4.9 out of 5 from 76 reviews (96% five-star).
  • Reviews on this page: 76 Google reviews (69 with written comments, 1 with photos).
  • Owner responses: the business replied to 12% of reviews.
  • Most recent review: July 29, 2026.
  • Service: Pipe Repair Service serving Anchorage, Alaska.

Data from Google, last updated November 1, 2026.

Score profile vs other pipe repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction90Reliability93Craft & service98Value100Momentum100Replies to reviews62Satisfaction: 90 (median 90)Reliability: 93 (median 88)Craft & service: 98 (median 92)Value: 100 (median 99)Momentum: 100 (median 100)Replies to reviews: 62 (median 81)
One Stop ServicesPipe Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Stop Services: 90/100 on this factor. Category median: 90.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Stop Services: 93/100 on this factor. Category median: 88.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Stop Services: 98/100 on this factor. Category median: 92.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Stop Services: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Stop Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Stop Services: 62/100 on this factor. Category median: 81.B
62

Bar = this company · dark tick = category median.

Star ratings

76 Google reviews we collected

  • 5 stars7396%
  • 4 stars00%
  • 3 stars23%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 69 written reviews

  • Praise13797%
  • Complaints43%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price571%
  • Reasonable229%
  • Overpriced00%
  • Not sure00%
$154-68% vs typical pipe repair services

Middle half of what 3 customers paid ($98–$437) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3827%
  • Speed & response3626%
  • Would recommend2014%
  • Price & value1813%
  • Quality & results1511%
  • Honesty & trust96%
  • Communication54%

What customers talk about

We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…understanding and accommodating, and then the guys who came out were professional, kind, explained everything clearly, and honestly just went above an…”
  • “They came out same day and got everything back up and running!”
    “He saved the day for sure and even took the time to look at a slow draining sink I hadn’t been able to fix for quite some time.”
  • “I’ve called them and used there services multiple times, I highly recommend calling these guys first.”
  • “They didn't get 100% of the ice in one visit, but they were very reasonable and made everything right.”
  • “Received great service from the One Stop Services team.”
  • “…came out were professional, kind, explained everything clearly, and honestly just went above and beyond.…”
  • “The owner answered both my calls himself, quickly answered my questions and got me scheduled within 24 hours.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired One Stop Services for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Cherith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Received great service from the One Stop Services team. They went above and beyond, highly recommend !

Paid $400–600Reasonable priceDrain cleaningService not listed
Purnell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are good! Excellent customer service and quality work. Fit me in at the last minute to clear a motorhome holding tank the morning I needed to be on the road for work. And friendly to boot!!

Paid $1–200Great priceService not listed
Kerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a little emergency at the house and these guys were able to be at the house within 4 hours of us calling. I forget the guy's name who showed, but he was very professional and informative about what was happening and what needed to be done. The price was extremely reasonable as well. Very impressed!

Paid $100–200Great price

Photos

Customer reviews

4.9 ★★★★★ 76 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cherith Lafferty3 reviewsTotal number of Google reviews Cherith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Received great service from the One Stop Services team. They went above and beyond, highly recommend !

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: Drain cleaning, Service not listed
Purnell Photography3 reviewsTotal number of Google reviews Purnell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are good! Excellent customer service and quality work. Fit me in at the last minute to clear a motorhome holding tank the morning I needed to be on the road for work. And friendly to boot!!

  • Price assessment: Great price
  • Price: $1–200
  • Services: Service not listed
Monica EmertonLocal Guide · 51 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One Stop did a great job getting our main line drain cleaned out! They came out same day and got everything back up and running! I couldn't have asked for better service!

  • Services: Drain cleaning
Simple_Sarah_AKLocal Guide · 269 reviewsTotal number of Google reviews Simple_Sarah_AK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice staff, especially Corey Garrison.

Hope MeynLocal Guide · 67 reviewsTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend. The owner answered both my calls himself, quickly answered my questions and got me scheduled within 24 hours. I had to reschedule same day and they were super understanding and accommodating, and then the guys who came out were professional, kind, explained everything clearly, and honestly just went above and beyond. While I wish I hadn’t needed their services to begin with, I’m so glad that they’re the ones I called.

  • Price assessment: Great price
  • Services: Toilet repair, Drain cleaning
Dylan Chamberlin1 reviewTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company does a fantastic job every time we need them. We had a plumbing emergency and the team was out to our house on a Saturday, and went above and beyond because of complications that they encountered. I will recommend them to everyone I know.

  • Price assessment: Great price
  • Services: Drain cleaning, Outdoor plumbing system repair, Sewer repair
Jonathan Strong4 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One Stop helped clear our frozen sewer lateral. It's a busy time and they squeezed us in fast. They didn't get 100% of the ice in one visit, but they were very reasonable and made everything right. Thank you!

Robert Robertson3 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Above and beyond service. I had a clog in my drains the day after I moved into my new home. After the Home Warranty contractor came out and unsuccessfully cleared the clog I called One Stop for a Vac Truck service. Spencer took the time to discuss the issue, advised that a less expensive service to snake with his equipment would address the problem through a toilet. After discovering his equipment was too large to fit into the selected bathroom, they replaced my toilet seal and toilet at no additional charge, successfully cleared the clog through the outside clean out, and used their camera to measure out and show me where the clog was also with no additional charge. This was way beyond the scope of what was charged and truly exceptional customer service. This is my go-to if I ever run into issues again. 10/10ths Do Recommend.

Jeremiah BarnesLocal Guide · 8 reviewsTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Seth made sure to take of my plumbing issues and I am so happy with the results, thank you

Kerry MarcAurele3 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a little emergency at the house and these guys were able to be at the house within 4 hours of us calling. I forget the guy's name who showed, but he was very professional and informative about what was happening and what needed to be done. The price was extremely reasonable as well. Very impressed!

  • Price assessment: Great price
  • Price: $100–200

One Stop Services on Google Maps →

Business details