Analyzing 6,629,1806.6M ReviewsFor 18,50118.5K Experts
Google reviewers rate OneAZ Alarm Inc. five out of five stars based on thirty-one reviews, with the owner responding to eighty-one percent of feedback. Customers frequently praise the company for punctual installation, knowledgeable staff, and responsive customer support, including prompt callbacks and same-day technician visits. Recurring themes highlight friendly communication, reasonable pricing, and thorough training on system navigation and mobile apps. Long-term clients note consistent maintenance and easy scheduling, while no common criticisms appear in the provided excerpts.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
31 Google reviews we collected
Phrases our text analysis found in 26 written reviews
How often each topic comes up in the written reviews
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Logan from OneAlarm was very helpful and knowledgeable about the product and system.”
“Updates and maintenance are easily scheduled and promptly addressed by their professional staff.”
“Thank you for all that you did and I will highly recommend you to anyone THANKS Jim and crew‼️”
“They always have given me wonderful service for years.”
“They even followed up with another email afterwards to make sure everything was clear.”
“This company is reliable, professional, and truly cares about their customers.”
“Pricing was reasonable, and responded quickly to our needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Logan from OneAlarm was very helpful and knowledgeable about the product and system.
OneAZ Alarm is great. They always have given me wonderful service for years. I highly recommend them.
One AZ Alarm has maintained the safety of our property and has updated our system to work well for us. The remote app accessibility is excellent and works well for our family. Updates and maintenance are easily scheduled and promptly addressed by their professional staff.
They were top notch right from the start. Showed up promptly and answered all my questions! Could not be happier with my cameras.. . The sheriff's came over for an incident and they were so impressed they asked the name of one of one for them personally! Thank you for all that you did and I will highly recommend you to anyone THANKS Jim and crew‼️
I had some issues setting up my keypad and couldn’t figure it out on my own, so I reached out to the company. They were very responsive—they called me back promptly and also sent detailed email instructions to help me out. When I still had trouble getting it to work, they went the extra mile and sent a technician to…
I've been with OneAZ Alarm for a long time and have to say they are definitely the Best! Homerun!
5.0 ★★★★★ 31 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Logan from OneAlarm was very helpful and knowledgeable about the product and system.
Thank you Winson for the feedback. We are so happy Logan was able to help you with any questions. We also appreciate this review.
Great company! Shayla and Glynnis are amazing and very helpful
Thank you for the kind words! We are always here to help!
Shayla was amazing assisting me .
OneAZ Alarm is great. They always have given me wonderful service for years. I highly recommend them.
Thank you Eric.
One AZ Alarm has maintained the safety of our property and has updated our system to work well for us. The remote app accessibility is excellent and works well for our family. Updates and maintenance are easily scheduled and promptly addressed by their professional staff.
Kathi, thank you for the nice review. We truly appreciate your business.
They were top notch right from the start. Showed up promptly and answered all my questions! Could not be happier with my cameras.. . The sheriff's came over for an incident and they were so impressed they asked the name of one of one for them personally! Thank you for all that you did and I will highly recommend you to anyone THANKS Jim and crew‼️
Thank you for your business Amy. We are so happy the camera system is working well for you. If you need anything further in the future, just let us know.
On time, great professional service. Very impressed
Thank you Jay! We appreciate the kind words!
I had some issues setting up my keypad and couldn’t figure it out on my own, so I reached out to the company. They were very responsive—they called me back promptly and also sent detailed email instructions to help me out. When I still had trouble getting it to work, they went the extra mile and sent a technician to my house the very next day. The technician was professional, patient, and showed me exactly how to set it up correctly. They even followed up with another email afterwards to make sure everything was clear. I really appreciate the excellent service. This company is reliable, professional, and truly cares about their customers. Highly recommended!
Thank you Ye for the kind review and the details taken to resolve your issue. Have a wonderful day.
I've been with OneAZ Alarm for a long time and have to say they are definitely the Best! Homerun!
Thank you Hank for the 5 Star review. We appreciate this.
Logan was exceptional. Showed up early got right to work finished the job throughly and quickly and then walked me and my roommate through everything on the app as well as the wall monitor. 10/10 would recommend.
Thank you so much Diego for the great review. We appreciate this!!!
Analyzing 6,629,1806.6M ReviewsFor 18,50118.5K Experts
