NAIL SALONS · BURBANK, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%58+11.6Value 10%40+4Momentum 8%3+0.2Track record 7%68+4.8Accountability 5%58+2.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%58+11.6Value 10%40+4Momentum 8%3+0.2Track record 7%68+4.8Accountability 5%58+2.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCOREOrganic Nail House
Better than 10% of nail salons · #18 of 20
4.7★133 Google reviewsGoogle star rating as shown on Google Maps.
4.11★last 12 monthsAverage stars on reviews from the last 12 months only.
13.6%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Organic Nail House for gel manicures
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$97
All 1 Google reviews tagged “Gel manicures”
★★★★★ Hannah · 4 years ago
Took my mom here for the first time, I got a gel mani and she got a deluxe pedicure. It was AWESOME. I’ve been looking for a new place and I found it, I’ll definitely be back. Massage chairs, complimentary beverages, a warm compress for your shoulders and a bang up job on our nails to boot. I saw Julie and can’t…
Foot massagesGel manicuresPedicure
vs category
Blue = Organic, grey = nail salons average
Rating over time
Price
$52-29% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%58+11.6Value 10%40+4Momentum 8%3+0.2Track record 7%68+4.8Accountability 5%58+2.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
58
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
3
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
58
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+5 / −0
Professionalism
+5 / −0
Responsiveness
+0 / −0
Punctuality
+5 / −0
Value
+4 / −0
