Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Recent priced reviews
Akeem Isaac was exceptional and exhibited superb customer service. His interactions and concerns were genuine and outstanding. Thank you.
Very knowledgeable and friendly service. Technician was able answer all questions and address our needs.
All was fine just wish we can get the mouse zero have many traps but where is that mouse ?
Anthony came ahead of schedule, was very courteous, looked very professional, and explained what he saw as he did the initial inspection. It was a great experience. I feel very confident that Orkin will successfully help me eliminate my mouse problem.
The tech was very professional highly educated in this field and offered excellent advice.
The Orkin representative, Autumn, called me ahead of time, and showed up with a smile and great attitude. She was very knowledgeable and kind, and went right to work with the first treatment. This process has been obviously refined over the years, and can be done in three separate treatments, versus many months, as…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).