Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for ant extermination
Clear ✕247 customers reviewed a ant extermination job here and rated it 4.85★. Most paid $40–60 (category typical: $96–$323). For this job it ranks #33 of 43 pest control services we track.
Had my house serviced today. My technician, Autumn, was great as usual. I really appreciate that she calls me befire she comes. She is friendly, professional and communicates to assure she covers my needs with pest control. She does a fabulous job inside and outside of my house. I have seen a remarkable…
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
Will is an expert with a lot of energy. He crawled into spaces most wouldn't volunteer to go in to set mouse traps. He is friendly and a real go getter. Will is the face of Orkin , in my mind!
Great service! Anthony is the best! Very thorough! I’m totally bug free and never have to worry about bugs or spiders!!
He went over everything with me that he was doing and what he put down and what need to be done to get us on our way to a cleaner place and a happier life 🙂
Zach was prompt and courteous. I enjoy the prompt service: The window was 2-4; he arrived at 2:30. Great!
Anthony, our technician, is always great. He goes above and beyond to service our property. He is respectful, prompt, trustworthy, and kind.
Matt is our Service Engineer. He is absolutely brilliant, we love him. He knows our property inside, and out. So He knows what to check for and where. It couldn't be simpler with him. Excellent service every time from a lovely human being.
We really like the Orkin service person that comes to our home. Our Technician is wonderful. I would recommend him to everyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).