Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for cockroach extermination
Clear ✕79 customers reviewed a cockroach extermination job here and rated it 4.91★. Most paid $180–200 (category typical: $105–$282). For this job it ranks #21 of 35 pest control services we track.
Very knowledgeable and friendly service. Technician was able answer all questions and address our needs.
The Orkin representative, Autumn, called me ahead of time, and showed up with a smile and great attitude. She was very knowledgeable and kind, and went right to work with the first treatment. This process has been obviously refined over the years, and can be done in three separate treatments, versus many months, as…
Orkin scheduled a cockroach mitigation service within a day of my phone call. This was needed in an apartment building where a tenant had just moved out. Given that situation, Anthony did a thorough job of treating obvious and hidden places (in wall sockets), and even treated the balcony for spider control. One…
Anthony is prompt, knowledgeable, friendly! Thx Anthony/Orkin for providing us with great service!
Tony is great! We are glad to have him as our new Orkin technician. He is polite, and can answer all of our questions. We will miss Matt, but look forward to working with Tony
They were super helpful. Gave me a lot of information. And were in and out very quickly and didn’t take the whole day
Took his time didn’t rush the work. Made sure to give details on what he was doing.
I enjoyed this service because of the professionalism also very knowledgeable, polite and he had an feel of believability and trustworthy.
Brett has been simply amazing. I really appreciate him and he's so kind and easy to deal with. I'm pretty introverted and he will never come inside unless there's an issue and he somehow manages to close the garage on his own everytime! Magic!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).