Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for hornet & wasp extermination
Clear ✕227 customers reviewed a hornet & wasp extermination job here and rated it 4.85★. Most paid $180–200 (category typical: $106–$323). For this job it ranks #28 of 38 pest control services we track.
Javier is our normal guy but we had a great experience with everyone at Orkin. Quick and to the point.
Joe was incredibly brave and through in ridding us of a ground nest of Yellowjackets. Plus, he's coming back tomorrow to make sure they're gone.
My technician, Joe Apodaca was great. He was personable. He explained what he was doing, and hopefully he will be my permanent person to come back to my home.
The technicians who came to my home were professional and thorough. Very pleased with the service I received.
Will is knowledgeable, trustworthy and personable. I would highly recommend Orkin to anyone.
Have used Orkin for approximately 10 years. Service seems adequate, but the cost is much higher compared to other providers and I can’t find any benefit to paying more for such a basic service. Just had yet another rate increase, so I will be looking at other providers.
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
Will is an expert with a lot of energy. He crawled into spaces most wouldn't volunteer to go in to set mouse traps. He is friendly and a real go getter. Will is the face of Orkin , in my mind!
Great service! Anthony is the best! Very thorough! I’m totally bug free and never have to worry about bugs or spiders!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).