Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for rodent extermination
Clear ✕317 customers reviewed a rodent extermination job here and rated it 4.82★. Most paid $200+ (category typical: $121–$371). For this job it ranks #34 of 43 pest control services we track.
Anthony came ahead of schedule, was very courteous, looked very professional, and explained what he saw as he did the initial inspection. It was a great experience. I feel very confident that Orkin will successfully help me eliminate my mouse problem.
Love our Orkin professional. Really nice guy and does a great job. Love that he always let's us know when he's on his way and when he arrives so we can put the dogs in the Bedroom. Everyone is always professional and friendly. And the other great part, no bugs or mice.
The tech was very professional highly educated in this field and offered excellent advice.
...notified, and another on time appointment...all continues to go well !...and Bill knows his stuff !!!
The tech, Robert was great! He is always professional and polite. He explains what he is going to do and why. Love his service!
Always very professional and thorough, comforting to know if problems arise Bill will take care of it!
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
Will is an expert with a lot of energy. He crawled into spaces most wouldn't volunteer to go in to set mouse traps. He is friendly and a real go getter. Will is the face of Orkin , in my mind!
Awesome! Matthew is very thorough and consistent with the service he has given me for the past 5yrs
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).