Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for spider extermination
Clear ✕436 customers reviewed a spider extermination job here and rated it 4.89★. Most paid $200+ (category typical: $73–$161). For this job it ranks #16 of 39 pest control services we track.
Love our Orkin professional. Really nice guy and does a great job. Love that he always let's us know when he's on his way and when he arrives so we can put the dogs in the Bedroom. Everyone is always professional and friendly. And the other great part, no bugs or mice.
Had my house serviced today. My technician, Autumn, was great as usual. I really appreciate that she calls me befire she comes. She is friendly, professional and communicates to assure she covers my needs with pest control. She does a fabulous job inside and outside of my house. I have seen a remarkable…
Orkin scheduled a cockroach mitigation service within a day of my phone call. This was needed in an apartment building where a tenant had just moved out. Given that situation, Anthony did a thorough job of treating obvious and hidden places (in wall sockets), and even treated the balcony for spider control. One…
Will is knowledgeable, trustworthy and personable. I would highly recommend Orkin to anyone.
I have to report that the service call by Jared was exceptionally thorough and reliable and patient. He was very responsive to my questions about his service. Just exceptional!! Clarke Houston
Jared was extremely professional and thorough and explained everything he was doing.
Always very professional and thorough, comforting to know if problems arise Bill will take care of it!
Mr. Sanchez always does a great job and is very efficient and respectful. Highly recommend Orkin for pest-y issues!
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).