Is Orkin any good?
Our verdict: mixed — #43 of 52 pest control services, better than 17%. Customers single out its accountability and track record; satisfaction is where it trails.
Accountability — better than 99% of peers
Track record — better than 93% of peers
Craft & service — better than 74% of peers
Momentum — 9th percentile
Reliability — 5th percentile
Satisfaction — 1th percentile
Price $$$: 30% above typical
Orkin for termite extermination
Clear ✕27 customers reviewed a termite extermination job here and rated it 4.44★. Most paid $200+ (category typical: $238–$426). For this job it ranks #28 of 28 pest control services we track.
All 27 Google reviews tagged “Termite extermination” · showing 20
JoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Had my house serviced today. My technician, Autumn, was great as usual. I really appreciate that she calls me befire she comes. She is friendly, professional and communicates to assure she covers my needs with pest control. She does a fabulous job inside and outside of my house. I have seen a remarkable…
Ben8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
Emmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★No bugs!!
QuintonLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★⭐ 1 Star – Beyond Disappointed and Deeply Frustrated I normally don’t leave negative reviews, but this experience with Orkin has been unacceptable from start to finish. For months, I’ve tried to work with them to handle a recurring mouse issue, but communication is almost nonexistent. No one ever calls to confirm…
IrmaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Matt is our Service Engineer. He is absolutely brilliant, we love him. He knows our property inside, and out. So He knows what to check for and where. It couldn't be simpler with him. Excellent service every time from a lovely human being.
MikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★Orkin did a great job! Very professional and informative. I would recommend them! Mike
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Very thorough and friendly. Updated me on findings since last visit. Have been an Orkin client since the 80’s. Very happy
Neera1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★No one picks up the phone even after 45 minutes on the call, customer service employees don’t listen to the client what they have to say. Did not go upstairs to do the job
MarkLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★Nice guy, but he left a big mess on the floor upstairs
ChrisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Quality work, good summary of work needed if any and positive feedback if everything is A Ok! Thanks
SmartLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Brett has been simply amazing. I really appreciate him and he's so kind and easy to deal with. I'm pretty introverted and he will never come inside unless there's an issue and he somehow manages to close the garage on his own everytime! Magic!
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Excellent service
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★Orkin is the Best!! I will always use this company.
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Anthony Lafontaine is absolutely amazing. Professional and courteous!!! Exemplary employee.!!!
AlexLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★Awesome services at a very reasonable price point for peace of mind. With the bimonthly maintenance and ability to call anytime for any issues whatsoever, this has been a no-brainer. The inspectors have all been great, particularly our 'regular' - Bryce. Always ready and willing to go above and beyond the call of…
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Rating only, no written review.
Lynette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Rating only, no written review.
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Warren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,556 Google reviews and an Experts Score of 30/100 (grade D), #43 of 52 pest control services we track. 5.8% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $164 (middle half $103–$246), 30% above the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (436), general pest inspection (409), rodent extermination (317), ant extermination (247).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 57%).
