Is Orkin any good?
Our verdict: solid, not standout — #34 of 52 pest control services, better than 35%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 89% of peers
Momentum — better than 87% of peers
Satisfaction — 22th percentile
Reliability — 22th percentile
Recent priced reviews
We called Orkin to visit our home for inspection and Javier identified several holes on the wall that we had not noticed and were actually the problem. We took care of that and he took care of the rest. Our house is now clean of roaches. I called this week for a home we rent and Javier was sent to our rental…
I have been a customer for over 10 years, my Orkin field specialist name is Jackie Smith, she’s always on point with my appointments, very nice person with my family, my kiddos love her, and she keeps my house free of insect and bugs, very professional, she’s the main reason why my wife and I, still with Orkin.
Always very happy with their service. Nathan the Termite inspector came to check on the issue in one of the bathrooms. The appointment was scheduled immediately. He is very professional!
From start to finish the process was very smooth. The Orkin team is very attentive and informative. Jorge from Orkin was right on time the very next day after opening my account and did a great job explaining everything he was doing as he went. A+ service, highly recommend!
Chris my Orkin man is amazing. He is friendly and has gotten rid of all bugs in or near my house. The best service!
The technician was kind, polite and knowledgeable and on time. My only complaint is, he did not pull my blinds and curtains back as he found them. I had to remind him to turn the lights off when he was done with a particular room. But it’s ok I think he may have been afraid he’d break something 😳🤔
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.9★ from 2,309 Google reviews and an Experts Score of 46/100 (grade C), #34 of 52 pest control services we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $116 (middle half $81–$189), 8% below the pest control services median of $126.
What do customers hire Orkin for?
Mostly cockroach extermination (332), ant extermination (305), general pest inspection (234), termite inspection (159).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 57%).