Is Orkin any good?
Our verdict: mixed — #31 of 40 flea exterminators, better than 23%. Customers single out its track record and craft & service; satisfaction is where it trails.
Track record — better than 79% of peers
Craft & service — better than 75% of peers
Momentum — 27th percentile
Reliability — 11th percentile
Satisfaction — 6th percentile
Recent priced reviews
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Orkin seems to be much more effective than Terminex. Brent provides thorough service inside and outside.
Jose and team are the greatest! They will come expeditiously to address any issue at any time! 🤩
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
Brent Powell is the technician who comes to my home and does my services and he is great!! Super friendly and funny. He goes above and beyond and is extremely knowledgeable. This summer has been really bad with pests, but he makes sure he does what he can to really help!
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.7★ from 1,082 Google reviews and an Experts Score of 33/100 (grade D), #31 of 40 flea exterminators we track. 4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Orkin charge?
Customers reported a typical bill of $96 (middle half $71–$156), 13% below the flea exterminators median of $111.
What do customers hire Orkin for?
Mostly cockroach extermination (203), general pest inspection (165), ant extermination (120), spider extermination (106).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 64%).
