Our verdict: mixed — #31 of 40 flea exterminators, better than 23%. Customers single out its track record and craft & service; satisfaction is where it trails.
👍 Strengths
Track record — better than 79% of peers
Craft & service — better than 75% of peers
👎 Watch-outs
Momentum — 27th percentile
Reliability — 11th percentile
Satisfaction — 6th percentile
Need a specific job done? See what customers paid and said about it here.
62 customers reviewed a home inspection job here and rated it 4.85★. Most paid $200+ (category typical: $93–$181). For this job it ranks #17 of 25 flea exterminators we track.
All 62 Google reviews tagged “Home inspection” · showing 20
Pedro5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
James was very professional, ethical, and friendly. He is a good representative of the company.
Reasonable priceHome inspectionGeneral pest inspection
ChoRhondaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Let me know he was coming 30 minutes before , no waiting time. He sprayed everywhere and put traps down. Said it would take at least 3 times so i can really come back and rate them then.
Home inspection
ashleigh3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
CarolynLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Sierra9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Michael and Chase were wonderful! If you have pests call Orkin of Macon, GA. You truly won’t be disappointed! Excellent service!
Home inspectionRodent extermination
Brenda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Christian Bailey did an excellent job by explaining to me what's he's going to do, very polite asking me do I have any questions. Thanks Christian job well done
Paid $140–160Reasonable priceHome inspection
BEVERLY8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Good customer service!! Good job “Kudos
Job well done!!! Kudos Mr Norris
Reasonable priceRodent exterminationGeneral pest inspection
Denetra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Share details of what to expect during the upcoming week, details on what was used and used for and what is does and just knowledge on infestation in general
Reasonable priceHome inspection
Juanita6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Thank you
My favorite serviceman came today. Very polite. Thanks for sending the best
Home inspectionRodent exterminationCockroach extermination
AmelitaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
From initial contact with the customer service representative to inquire about service to job completion, each step was handled with professionalism, courtesy and total efficiency. They made sure to cover my flooring and cleaned up thoroughly, after removing old insulation to replace with new. They provided clear…
Paid $200+Reasonable priceHome inspectionService not listed
Cassandra4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Thank You so much for the pest control service that I received on today…John was very courteous and polite…His customer service was Awesome..I’m recommending all my family and friends to choose Orkin Pest Control……
BeverlyLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Always satisfied good conversation outstanding job inside and out
Paid $200+Reasonable priceAnt extermination
Spencer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Great experience with Orkin. The technician what to do an where the problem. He was very respectful and courteous
.
Paid $60–80Great priceHome inspectionHornet & wasp extermination
Brendalee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Jimmy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
You technician was very thorough friendly and thorough.
Christie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
The technician was prompt, efficient, and friendly.
Kathy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★
I have been using you for about 30 years in different areas, but as of today you have definitely priced me out. Your last two increases are ridiculous.Your service is good, your prices are not.
Paid $120–140OverpricedHome inspection
Jimmy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★
Super service. Great service tech. If not for Earnest I probably would not be a customer
Logan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
paula5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Yes by most measures: 4.7★ from 1,082 Google reviews and an Experts Score of 33/100 (grade D), #31 of 40 flea exterminators we track. 4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Orkin charge?
Customers reported a typical bill of $96 (middle half $71–$156), 13% below the flea exterminators median of $111.
What do customers hire Orkin for?
Mostly cockroach extermination (203), general pest inspection (165), ant extermination (120), spider extermination (106).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 64%).
