Is Orkin any good?
Our verdict: mixed — #31 of 40 flea exterminators, better than 23%. Customers single out its track record and craft & service; satisfaction is where it trails.
Track record — better than 79% of peers
Craft & service — better than 75% of peers
Momentum — 27th percentile
Reliability — 11th percentile
Satisfaction — 6th percentile
Orkin for home inspection
Clear ✕62 customers reviewed a home inspection job here and rated it 4.85★. Most paid $200+ (category typical: $93–$181). For this job it ranks #17 of 25 flea exterminators we track.
All 62 Google reviews tagged “Home inspection” · showing 60
James was very professional, ethical, and friendly. He is a good representative of the company.
Let me know he was coming 30 minutes before , no waiting time. He sprayed everywhere and put traps down. Said it would take at least 3 times so i can really come back and rate them then.
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Michael and Chase were wonderful! If you have pests call Orkin of Macon, GA. You truly won’t be disappointed! Excellent service!
Christian Bailey did an excellent job by explaining to me what's he's going to do, very polite asking me do I have any questions. Thanks Christian job well done
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
Share details of what to expect during the upcoming week, details on what was used and used for and what is does and just knowledge on infestation in general
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
From initial contact with the customer service representative to inquire about service to job completion, each step was handled with professionalism, courtesy and total efficiency. They made sure to cover my flooring and cleaned up thoroughly, after removing old insulation to replace with new. They provided clear…
Thank You so much for the pest control service that I received on today…John was very courteous and polite…His customer service was Awesome..I’m recommending all my family and friends to choose Orkin Pest Control……
Always satisfied good conversation outstanding job inside and out
Great experience with Orkin. The technician what to do an where the problem. He was very respectful and courteous .
The gentleman were very nice and professional.
You technician was very thorough friendly and thorough.
The technician was prompt, efficient, and friendly.
I have been using you for about 30 years in different areas, but as of today you have definitely priced me out. Your last two increases are ridiculous.Your service is good, your prices are not.
Super service. Great service tech. If not for Earnest I probably would not be a customer
great customer service, very friendly!
The observation was prompt and thorough.
Very professional , cordial and friendly. Ernest is very friendly and respectful, does a good job.
They will charge your account weather you are home or not for the inspection.
Orkin, has cleared up problems l had around my house..they also make time convenience to suit your needs..
⭐️⭐️⭐️⭐️⭐️ Had an inspection done at my house and Earnest absolutely crushed it! Professional, thorough, and super friendly—he made the whole process smooth and stress-free. I couldn’t be happier with the service. 10/10 recommend Earnest for anyone needing a top-notch inspection!
Always on time, most employees very friendly and courteous (one was definitely NOT) but overall very pleased!
Orkin notified me every step of the way which include that they were on the way to my house for the inspection appointment and also when in fact they pulled up to my house. Orkin inspected both inside the house, the attic, front and back yard to finalize everything and continue another year of coverage. Thank you Orkin for working with my schedule!
The gentlemen that provided the service, I think his name is Tim, deserves a raise. He was punctual (all your techs are), professional, thorough, friendly, courteous and takes pride in doing a great job. Casey Flagg
Never have any problems with pest!!
Excellent service
The manager came to the house to service us. He was very friendly and conducted a thorough check outside and inside the house. I recommend Orkin for your pest control.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
The Orkin Family was able to assist me with my needs. From my initial phone call and upon arrival, they were very professional in explaining information, guiding me through the process and telling me about the prices. I would strongly recommend their services.
He always do a great job.a good spiritual person.
They did a great job but my main concern is in my kitchen and bedroom
Orkin is super professional and timely, they always show up when they’re supposed to and if you need a call back they’re super prompt
The tech arrived on time and was very courteous.
Sid was our technician. He was great. He called and arrived early.Once he was here he listened to our concerns, and to where the problem area's were and what we did and did not want. Then proceeded to address the problem area's and thoroughly cover the rest of the house. I would highly recommend this franchise
Brayden was very professional & conscientious. Very pleasant! I look forward to him taking care of my pest control in the future.
Best Pest Control in the 478 area! Great customer service and experience hands down!
We were very satisfied with the technician that came out and performed the service today we would like to have him come back again and perform service when our services do it again he was very adorable and very professional and he answered all of our questions and when they asked certain things to be looked at and…
Our tech was very professional and I got great service the same day I called to inquire about service!
Great service and tech! Mr. Ernest was very knowledgeable and explained everything to me. He was very thorough and awesome!
Ernest is very knowledgeable and swift with getting the job done. I am glad I chose to join the Orkin family.
Very professional and thorough.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.7★ from 1,082 Google reviews and an Experts Score of 33/100 (grade D), #31 of 40 flea exterminators we track. 4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Orkin charge?
Customers reported a typical bill of $96 (middle half $71–$156), 13% below the flea exterminators median of $111.
What do customers hire Orkin for?
Mostly cockroach extermination (203), general pest inspection (165), ant extermination (120), spider extermination (106).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 64%).
