Is Orkin any good?
Our verdict: mixed — #31 of 40 flea exterminators, better than 23%. Customers single out its track record and craft & service; satisfaction is where it trails.
Track record — better than 79% of peers
Craft & service — better than 75% of peers
Momentum — 27th percentile
Reliability — 11th percentile
Satisfaction — 6th percentile
Orkin for rodent extermination
Clear ✕91 customers reviewed a rodent extermination job here and rated it 4.68★. Most paid $80–100 (category typical: $71–$246). For this job it ranks #28 of 30 flea exterminators we track.
All 91 Google reviews tagged “Rodent extermination” · showing 20
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Orkin seems to be much more effective than Terminex. Brent provides thorough service inside and outside.
Jose and team are the greatest! They will come expeditiously to address any issue at any time! 🤩
Michael and Chase were wonderful! If you have pests call Orkin of Macon, GA. You truly won’t be disappointed! Excellent service!
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
The service received was excellent. Brent explained in details what was being sprayed and put along the perimeter of my house which was very educational to me. After the treatment of my house, there no more bugs. Thanks Brent, excellent service and job well done.
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
I help run an 80,000 sq foot aircraft maintenance facility which had the unfortunate event of a rat infestation over this past winter. I contacted several companies, but Orkin was WONDERFUL. They were instantly responsive, and the account manager Regina was very kind and knowledgeable. She offered everything you can…
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
Super service. Great service tech. If not for Earnest I probably would not be a customer
Very friendly, courteous and understanding.
Good setvrvices
I just want to say thank you very much for servicing our home and if we have any other issues would be definitely calling you again thank you very much and thank you for having a great staff and Brent you family have a nice day
Great bunch of people. Easy to work with. Friendly and knowledgeable.
Julio and his team did a great job with cleaning out attic and fixing all the issues there and taking caution when putting on gutter guards. They were all very professional. Thanks so much
They did a great job but my main concern is in my kitchen and bedroom
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Great employees. Always on time, never rude. Been using them for 10 years so far.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.7★ from 1,082 Google reviews and an Experts Score of 33/100 (grade D), #31 of 40 flea exterminators we track. 4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Orkin charge?
Customers reported a typical bill of $96 (middle half $71–$156), 13% below the flea exterminators median of $111.
What do customers hire Orkin for?
Mostly cockroach extermination (203), general pest inspection (165), ant extermination (120), spider extermination (106).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 64%).
